IMPORTANT NOTICE REGARDING OUR SERVICE DURING THE COVID-19 PANDEMIC
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Covid-19 Service Update

At Medix Pharmacy, the health and safety of our customers and staff is our highest priority. Due to the worldwide Covid-19 pandemic affecting us all, there have been some changes within our industry in general, and in our company specifically, that we want to make our customers aware of.

Call Center

Our current call center hours of operation are 6AM – 9PM every day, seven days per week. If you are experiencing increased hold times or are calling outside of these hours, please leave us a message or send us an email and we will get back to you as soon as we can. Due to increased demand on telephone networks worldwide, you may experience some intermittent connection problems. If this happens our agents will call you back.

Shipping

We are currently seeing delays in our regular shipping times. Our normal shipping time averages 1 - 2 weeks. Shipments may now take an additional 2 – 4 weeks or more to arrive, depending on the source country of your order.

Please note that these times are averages and individual shipping times will vary. We highly recommend that you place your order at least 2 – 4 weeks or more ahead of your normal reorder time to avoid running out of your medication.

These are industry-wide delays and are mainly occurring due to disruptions in local postal delivery in the countries where our customers live. They are temporary, and we thank the shipping and delivery personnel who are working hard for all of us during this global crisis.

Please Note: As these types of shipping delays are not within our direct control, we are temporarily adjusting our regular Shipping Guarantee from 30 days to 60 days. We will provide updates as the situation changes.

Our Commitment

If you have any questions about any changes in our service please do not hesitate to contact us. Our staff are working tirelessly to ensure the timely fulfillment and delivery of all orders. The health of our customers and staff is our highest priority and we remain committed to providing service at the highest level.

We thank you for your support in these challenging times.


Management and Staff
Medix Pharmacy
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DDAVP (Desmopressin Acetate) and/or equivalents
DDAVP Nasal Solution (Desmopressin Acetate) and/or equivalents
Daklinza (Daclatasvir Dihydrochloride) and/or equivalents
Daliresp (Roflumilast) and/or equivalents
Danocrine (Danazol) and/or equivalents
Dantrium (Dantrolene Sodium) and/or equivalents
Daraprim (Pyrimethamine) and/or equivalents
Dasuquin and/or equivalents
Delzicol (Mesalamine) and/or equivalents
Demadex (Torsemide) and/or equivalents
Denavir (Penciclovir) and/or equivalents
Denosyl (S-Adenosylmethionine) and/or equivalents
Depakene (Valproic Acid EC) and/or equivalents
Depakote (Divalproex Sodium) and/or equivalents
Depo-Medrol (Methylprednisolone Acetate) and/or equivalents
Depo-Medrol with Lidocaine (Methylprednisolone Acetate/Lidocaine Hydrochloride) and/or equivalents
Deramaxx (Deracoxib) and/or equivalents
Derma-Smoothe F/S (Fluocinolone Acetonide) and/or equivalents
DermaCool (Hydrocortisone) and/or equivalents
DermaCool with Lidocaine (Hydrocortisone/Lidocaine) and/or equivalents
Dermabase and/or equivalents
Dermatix Scar Gel (Topical Silicone) and/or equivalents
Dermotic (Fluocinolone Acetonide) and/or equivalents
Descovy (Emtricitabine/Tenofovir Alafenamide Fumarate) and/or equivalents
Desferal (Deferoxamine Mesylate) and/or equivalents
Desogen (Desogestrel/Ethinyl Estradiol) and/or equivalents
Desonide Cream (Desonide) and/or equivalents
Desowen Cream (Desonide) and/or equivalents
Detrol (Tolterodine Tartrate) and/or equivalents
Detrol LA (Tolterodine Tartrate LA) and/or equivalents
Dexilant (Dexlansoprazole) and/or equivalents
Diabeta (Glyburide) and/or equivalents
Diacomit (Stiripentol) and/or equivalents
Diacomit Satchets (Stiripentol) and/or equivalents
Diamicron (Gliclazide) and/or equivalents
Diamox (Acetazolamide) and/or equivalents
Diamox Sequels (Acetazolamide ER) and/or equivalents
Diane-35 (Cyproterone Acetate/Ethinyl Estradiol) and/or equivalents
Diastix (Reagent Strips) and/or equivalents
Dicetel (Pinaverium Bromide) and/or equivalents
Diclectin (Doxylamine Succinate/Pyridoxine Hydrochloride) and/or equivalents
Differin Cream (Adapalene) and/or equivalents
Differin Gel (Adapalene) and/or equivalents
Diflucan (Fluconazole) and/or equivalents
Diflucan Suspension (Fluconazole) and/or equivalents
Dilantin (Phenytoin Sodium) and/or equivalents
Diovan (Valsartan) and/or equivalents
Diovan HCT (Valsartan/Hydrochlorothiazide) and/or equivalents
Dipentum (Olsalazine Sodium) and/or equivalents
Diprolene Ointment (Betamethasone Dipropionate) and/or equivalents
Diprosalic Lotion (Betamethasone Dipropionate/Salicylic Acid) and/or equivalents
Diprosalic Ointment (Betamethasone Dipropionate/Salicylic Acid) and/or equivalents
Diprosalic Scalp Solution (Betamethasone Dipropionate/Salicylic Acid) and/or equivalents
Diprosone Lotion (Betamethasone Dipropionate) and/or equivalents
Diprosone Ointment (Betamethasone Dipropionate) and/or equivalents
Dithrocream (Anthralin (Dithranol)) and/or equivalents
Ditropan (Oxybutynin Chloride) and/or equivalents
Ditropan XL (Oxybutynin ER) and/or equivalents
Divigel (Estradiol) and/or equivalents
Dixarit (Clonidine Hydrochloride) and/or equivalents
Dolmatil (Sulpiride) and/or equivalents
Dostinex (Cabergoline) and/or equivalents
Dovonex Ointment (Calcipotriene) and/or equivalents
Dristan (Oxymetazoline Hydrochloride) and/or equivalents
Dritho-Creme (Anthralin (Dithranol)) and/or equivalents
Drixoral (Oxymetazoline Hydrochloride) and/or equivalents
Drysol (Aluminum Chloride) and/or equivalents
Duac Gel (Benzoyl Peroxide/Clindamycin Phosphate) and/or equivalents
Duavee (Estrogens, Conjugated/Bazeoxifene Acetate) and/or equivalents
Dulcolax (Bisacodyl) and/or equivalents
Dulera (Mometasone Furoate/Formoterol Fumarate) and/or equivalents
DuoTrav Eye Drops (Timolol Maleate/Travoprost) and/or equivalents
Duoderm Extra Thin Dressing and/or equivalents
Duoneb (Ipratropium Bromide/Albuterol (Salbutamol) Sulfate) and/or equivalents
Durezol (Difluprednate) and/or equivalents
Durolane (Hyaluronic Acid) and/or equivalents
Duvoid (Bethanechol Chloride) and/or equivalents
Dymista (Azelastine Hydrochloride/Fluticasone Propionate) and/or equivalents
Dynacirc CR (Isradipine CR) and/or equivalents

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If you are unable to find your prescribed medicine on our website, please fill out the form below and we will confirm pricing and availability within 1 business day. You may also call us at 1-866-500-6633 and one of our patient care representatives will be happy to assist you.