Every year as the holiday season approaches, there is normally a large increase in the number of packages being shipped through the postal service, causing shipping delays in the last two weeks of November and all of December. This year shipping times are also being affected by the Covid-19 pandemic.
Our normal shipping time averages 1 - 2 weeks. Shipments may potentially take an additional 2 – 4 weeks to arrive, depending on the source country of your order. Shipments from the United Kingdom and Canada are generally quicker than from other countries.
Please note that these times are averages and individual shipping times will vary. We highly recommend that you place your order at least 2 – 4 weeks or more ahead of your normal reorder time to avoid running out of your medication.
These delays are temporary, and we thank the shipping and delivery personnel who are working hard for all of us during this global crisis.
Please Note: We have resumed our normal 30-Day Shipping Guarantee.
Our call center hours of operation are 6:00 am – 9:00 pm on Monday to Friday, and 7:00 am – 7:00 pm on Saturday and Sunday. If you are experiencing increased hold times or are calling outside of these hours, please leave us a message or send us an email and we will get back to you as soon as we can. Due to increased demand on telephone networks worldwide, you may experience some intermittent connection problems. If this happens our agents will call you back.
If you have any questions about any changes in our service please do not hesitate to contact us. Our staff are working tirelessly to ensure the timely fulfillment and delivery of all orders. The health and safety of our customers and staff is our highest priority and we remain committed to providing service at the highest level.
We appreciate your business and thank you for your continued support.
Medix Pharmacy is an international pharmacy referral service. With a network of licensed pharmacy partners in Canada, United Kingdom, Australia, and New Zealand, we are able to help you lower the costs of your medications.
Our pharmacy partners are all thoroughly vetted and qualified to ensure that the medication you receive is cost effective, safe and effective. Because we only work with licensed pharmacies, you can rest assured that your medication is safe, effective, and genuine.
Free standard delivery to your door, to any international address
Option to add Tracked Deliveries
Handy reminders to re-order so you do not run out
Professional & Knowledgeable Customer Services Team
Save time, with no need for repeated trips to your physician or local drugstore
With a dedicated customer service team, free standard shipping, and a record of providing significant saving for our customers, we believe that you do not need to compromise quality or safety in your search for value.
Our Pharmacy Values
Our core values are our guiding principles which we use to help realise our corporate-social aspirations.
MedixRx.com is owned by AMX Holdings Limited dba Medix Pharmacy.
We work with various Canadian, UK, Australian, and New Zealand regulated pharmacies to ensure you have access to safe and affordable healthcare.
If you are unable to find your prescribed medicine on our website, please fill out the form below and we will confirm pricing and availability within 1 business day.
You may also call us at
and one of our patient care representatives will be happy to assist you.