Cookies Statement

Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones, and other devices. This policy explains how we use cookies and the choices you have.

First party cookies

These cookies are maintained by Medix Pharmacy. Except as otherwise stated in this policy, the Privacy Policy will apply to our processing of the data we collect via cookies.

Cookie nameCategoryPurposeExpiry

token

Security

Authentication session token (JWT) used to identify the logged-in user and authorise requests to the API. Set on login and cleared on logout.

1 hour

csrfToken

Security

Used to prevent Cross-Site Request Forgery (CSRF) attacks. Validated on form submissions and API requests.

Session

callbackUrl

Functional

Stores the URL the user should be redirected to after a successful login.

Session

ck

Functional

A unique identifier (UUID) used to store and retrieve the user's shopping basket from the server-side cache.

1 hour

ck_p

Functional

Temporarily holds the primary patient's basket cache key when the user switches to managing a dependent's profile. Deleted once the switch is complete.

Temporary

ck_d_[id]

Functional

Temporarily holds a dependent patient's basket cache key when the user switches back to their primary profile. Deleted once the switch is complete.

Temporary

promocode

Functional

Stores the details of a promotional code applied to the basket. Deleted automatically when an order is successfully placed.

1 hour

Third party cookies

These cookies are maintained by third parties, which have their on cookie statements, as follows:

Livechat
https://livechatservice.io/cookies/
Google
https://policies.google.com/technologies/cookies

Removing or disabling cookies

An easy way to remove or disable the cookies is by using your browser's functionality. Please note that some features of the website rely on those cookies and may not work as expected without them.

Chrome (desktop)
https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
Chrome (mobile)
https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en
Safari (desktop)
https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Safari (mobile)
https://support.apple.com/lv-lv/HT201265
Firefox (desktop)
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Firefox (mobile)
https://support.mozilla.org/en-US/kb/enable-or-disable-cookies-firefox-android
Samsung Internet (mobile)
https://www.samsung.com/uk/support/mobile-devices/what-are-cookies-and-how-do-i-enable-or-disable-them-on-my-samsung-galaxy-device/
Microsoft Edge (desktop)
https://support.microsoft.com/en-us/help/4468242/microsoft-edge-browsing-data-and-privacy-microsoft-privacy
Microsoft Internet Explorer (desktop)
https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies