Shipping Update - May 1 2022

Shipping times are now closer to normal. However, due to the latest outbreak of the highly contagious Omicron strain, some delays in shipping times may still occasionally occur. We will provide updates as the situation changes.

Our normal shipping time averages 1 - 2 weeks. Shipments may sometimes take an additional 2 weeks to arrive, depending on the source country of your order.

Please note that these times are averages and individual shipping times will vary. We recommend that you place your order at least 2 - 4 weeks or more ahead of your normal reorder time to avoid running out of your medication.

We offer a shipping guarantee when you place an order with us. If your order does not arrive within 6 weeks from the date it was shipped, we will re-ship your order to you at no additional cost.

Call Center - New Hours effective April 1, 2022

Our call center hours of operation are now 6:00 am - 9:00 pm Central Time on Monday to Friday, and 7:00 am - 7:00 pm Central Time on Saturday and Sunday.

If you are experiencing increased hold times or are calling outside of these hours, please leave us a message or send us an email and we will get back to you as soon as we can. Due to increased demand on telephone networks worldwide, you may experience some intermittent connection problems. If this happens our agents will call you back.

Our Commitment

If you have any questions about any changes in our service please do not hesitate to contact us. Our staff are working tirelessly to ensure the timely fulfillment and delivery of all orders. The health and safety of our customers and staff is our highest priority and we remain committed to providing service at the highest level.

We appreciate your business and thank you for your continued support.

Management and Staff
Medix Pharmacy

Earn 5% of your friends purchases and 2.5% of their friends purchases with the Medix Pharmacy Referral Rewards Program

Start Earning Rewards Today

Our Medix Pharmacy Referral Rewards Program is designed to easily and accurately earn you rewards when you share your Medix Pharmacy experience with others. To get started simply setup an account and place at least one completed order. Then earn a percentage on every order that is placed by your family and friends you have referred.

You will be able to use your rewards dollars towards future orders to thank you for being a savings advocate for Medix Pharmacy.

Find out how customers just like you can earn rewards by simply saving money for yourself, your family and friends

How it works

Lauren has ordered at least once with Medix Pharmacy and can now earn some referral rewards by referring her friends. She has downloaded and printed the Referral Rewards Program kit* to show her friends Mark, Jonathan, Sarah, and Monica. It clearly illustrates how much she and they will save buying medications from Medix Pharmacy.

Lauren’s friends will receive a 25% discount off their first order, and all of the friends they refer will also receive a 25% discount off their first orders.

Lauren now earns 5% of the value of every order that her friends place with Medix Pharmacy, and an additional 2.5% of the value of every order that her friends’ friends place with Medix Pharmacy. So the opportunities to earn or save are endless! Lauren can use the money she earns from Medix Pharmacy to pay for her own orders. It’s Lauren’s money that she’s earned by telling her story and helping her friends save money on their medications, so the choice is up to Lauren what she decides to do with the money.

Try it for yourself

To see how much Lauren (or you) could have earned, please fill out the numbers below.


Lauren earns $16.00 every month!

Referral rewards program

As one of our loyal customers, we recognize that you are our most effective advocate as you know firsthand the quality and reliability of our service, and the significant savings we offer.

As you’ve been a loyal customer and know us so well, we want to reward you for passing along the good name and savings message of Medix Pharmacy to your friends and family.

*If downloading the Referral Rewards Program kit doesn’t work you may need to install Adobe Reader on your computer. Please follow the step by step instructions. Alternatively you may contact us at any time if you have any questions.

If you are unable to find your prescribed medicine on our website, please fill out the form below and we will confirm pricing and availability within 1 business day. You may also call us at 1-866-500-6633 and one of our patient care representatives will be happy to assist you.