COVID-19 SERVICE UPDATE – JULY 2021
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Shipping Update

We are now seeing improvements in our shipping times. However, things are not yet back to normal and there are still some delays occurring. We will provide updates as the situation changes.

Our normal shipping time averages 1 - 2 weeks. Due to the pandemic, shipments may sometimes take an additional 2 – 4 weeks to arrive, depending on the source country of your order. Shipments from the United Kingdom and Canada are generally quicker than from other countries.

Please note that these times are averages and individual shipping times will vary. We highly recommend that you place your order at least 2 – 4 weeks or more ahead of your normal reorder time to avoid running out of your medication.

We offer a shipping guarantee when you place an order with us. If your order does not arrive within 6 weeks from the date it was shipped, we will re-ship your order to you at no additional cost.

Call Center

Our call center hours of operation are 6:00 am – 9:00 pm Central Time on Monday to Friday, and 7:00 am – 7:00 pm Central Time on Saturday and Sunday.

If you are experiencing increased hold times or are calling outside of these hours, please leave us a message or send us an email and we will get back to you as soon as we can. Due to increased demand on telephone networks worldwide, you may experience some intermittent connection problems. If this happens our agents will call you back.

Our Commitment

If you have any questions about any changes in our service please do not hesitate to contact us. Our staff are working tirelessly to ensure the timely fulfillment and delivery of all orders. The health and safety of our customers and staff is our highest priority and we remain committed to providing service at the highest level.

We appreciate your business and thank you for your continued support.


Management and Staff
Medix Pharmacy
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If you are unable to find your prescribed medicine on our website, please fill out the form below and we will confirm pricing and availability within 1 business day. You may also call us at 1-866-500-6633 and one of our patient care representatives will be happy to assist you.

Order by Phone

If you prefer you can place your order by phone. Call Toll Free:

1-866-500-6633

Order By Mail or Fax

Download and mail your order form to Medix Pharmacy

Download order form (PDF)

Fast Shipping

2 to 3 weeks on average

The average shipping time is 2 weeks in North America and 4 weeks internationally. We offer free shipping on all orders shipped to North America. Shipping is a flat rate of $20.00 for all other countries.

Price Match Guarantee

If you have been prescribed medication by your doctor and cannot afford the high price at your local pharmacy, Medix Pharmacy is the solution for you. All orders are backed with a price match and satisfaction guarantee.

Generic and Brand Name Products Available

Prices for prescription drugs can vary throughout the world and the United States finds itself at the top end of the spectrum. However, patients facing towering medical bills can save significantly on their medication through buying drugs online.

If your doctor has prescribed prescription medication, present the prescription and we will offer an affordable alternative. By purchasing low cost prescription drugs online, you can prioritize your health without financial consequences.

It should not be the case that when faced with a doctor's diagnosis, you only have the choice of paying pharmacies or not using medication at all.

Stop looking for overpriced prescription medication in-store and instead purchase prescription drugs online. Order over the phone or instead purchase prescription drugs online. Order over the phone or via our mail order form.

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