COVID-19 SERVICE UPDATE – JANUARY 2021

HAPPY NEW YEAR AND ALL THE BEST IN 2021


Shipping Update

We are now seeing improvements in our shipping times. However, things are not yet back to normal and there are still some delays occurring.

Our normal shipping time averages 1 - 2 weeks. Shipments may potentially take an additional 2 – 4 weeks to arrive, depending on the source country of your order. Shipments from the United Kingdom and Canada are generally quicker than from other countries.

Please note that these times are averages and individual shipping times will vary. We highly recommend that you place your order at least 2 – 4 weeks or more ahead of your normal reorder time to avoid running out of your medication.

These delays are temporary, and we thank the shipping and delivery personnel who are working hard for all of us during this global crisis.

Please Note: We have resumed our normal 30-Day Shipping Guarantee. We will provide updates as the situation changes.

Call Center

Our call center hours of operation are 6:00 am – 9:00 pm Central Time on Monday to Friday, and 7:00 am – 7:00 pm Central Time on Saturday and Sunday.

If you are experiencing increased hold times or are calling outside of these hours, please leave us a message or send us an email and we will get back to you as soon as we can. Due to increased demand on telephone networks worldwide, you may experience some intermittent connection problems. If this happens our agents will call you back.

Our Commitment

If you have any questions about any changes in our service please do not hesitate to contact us. Our staff are working tirelessly to ensure the timely fulfillment and delivery of all orders. The health and safety of our customers and staff is our highest priority and we remain committed to providing service at the highest level.

We appreciate your business and thank you for your continued support.


Management and Staff
Medix Pharmacy

Asmanex Twisthaler
(Mometasone Furoate)

Prescription Settings Edit

Brand Name Choices

Asmanex Twisthaler 220mcg/Inh
Asmanex Twisthaler 220mcg/Inh Metered-Dose Powder for Inhalation

Mometasone Furoate

Manufactured by Schering Plough

Product of United Kingdom

Dispensed by a licensed pharmacy in the United Kingdom

* Asmanex Twisthaler 100mcg, 200mcg and 400mcg are equivalent to 110mcg, 220mcg and 440mcg respectively in the USA. The amount of medicine delivered is identical. The strength is simply measured at a different point in the device. Each twisthaler comes in a foil pouch. Discard unused portion 45 days after opening.

Prescription Required

Parallel Import

Asmanex Twisthaler 220mcg/Inh
Asmanex Twisthaler 220mcg/Inh Metered-Dose Powder for Inhalation

Mometasone Furoate

Manufactured by Schering Plough

Product of United Kingdom

Dispensed by a licensed pharmacy in the United Kingdom

* Asmanex Twisthaler 100mcg, 200mcg and 400mcg are equivalent to 110mcg, 220mcg and 440mcg respectively in the USA. The amount of medicine delivered is identical. The strength is simply measured at a different point in the device. Each twisthaler comes in a foil pouch. Discard unused portion 45 days after opening.

Prescription Required

Parallel Import

More Brand Name Choices

Generic Choices

No generic medication is available for Asmanex Twisthaler (Mometasone Furoate)

What Asmanex Twisthaler is and what it is used for

Asmanex Twisthaler contains the active substance mometasone furoate, which belongs to a group of medicines called corticosteroids or steroids as they are simply known. Corticosteroids should not be confused with “anabolic” steroids that are misused by some athletes. Corticosteroids are used to prevent asthma attacks because they have an anti-inflammatory effect. They reduce swelling and irritation in the walls of the small air passages in the lungs. This helps to ease breathing problems. Asmanex Twisthaler is used regularly to control asthma in adults and adolescents, aged 12 years and over. It can be used if you have not used a steroid before and your asthma is not controlled by other medicines. It can also be used if you have been taking a different steroid either by mouth or by inhalation, to control your asthma. Used regularly Asmanex Twisthaler will help to control asthma and prevent asthma attacks. It is a “preventor”. Do not use this medicine for a sudden asthma attack. You should always carry the bronchodilator (“reliever inhaler”) that your doctor has prescribed, just in case you have an asthma attack.

How to take Asmanex Twisthaler

Make sure that you know how to use the Twisthaler properly. Take care not to drop the inhaler as this may cause the inhaler to malfunction. If you have any problems ask your doctor or pharmacist. Make sure you know when and how many doses you should inhale. Your doctor should have told you and the instructions should be on the pharmacist’s label. Always take this medicine exactly as your doctor or pharmacist has told you. Do not change your dose unless your doctor has told you to. Check with your doctor or pharmacist if you are not sure. For adults (including patients over 65 years) and adolescents aged 12 years and over, with mild to moderate asthma, the recommended starting dose is 400 micrograms (1 dose or inhalation) once a day in the evening requiring Asmanex 400 micrograms Inhalation Powder however, for some patients the starting dose may be 200 micrograms (1 dose or inhalation) twice a day requiring Asmanex Twisthaler 200 micrograms Inhalation Powder. If your asthma is controlled, your doctor may reduce the dose to 200 micrograms (1 dose or inhalation) once a day in the evening. Depending on your symptoms, your doctor may increase or decrease your daily dose to keep your asthma under control. For patients with severe asthma who may be taking other steroid tablets or syrup, the usual starting dose of Asmanex Twisthaler is 400 micrograms twice a day, which is the highest recommended dose. After about one week of Asmanex Twisthaler treatment, your doctor may start to lower the dose of the other corticosteroid very slowly until you can stop taking it altogether. It may then be possible to lower the dose of Asmanex Twisthaler if your asthma is controlled well. Instructions for the proper use of your inhaler Remember that Asmanex Twisthaler produces a very fine powder, which you must inhale into your lungs. You should be upright when using your Twisthaler. Follow these instructions carefully, to receive the correct dose. Before removing the white cap, be sure the counter and the pointer on the cap are lined up. To open the inhaler, remove the white cap. Hold the inhaler upright, with the pink base down. Grip the base and twist the cap anticlockwise to remove it. As you remove the cap, the inhaler’s dose counter will count down by one. Ensure that the counter on the pink base and the pointer above the counter are in line with one another. Keep the inhaler upright once the cap is removed and before inhaling your dose. To inhale your dose, a) Remove the cap from your inhaler [Figure 1] b) Bring the inhaler up to your mouth, with the mouthpiece pointing toward you. c) Insert the mouthpiece of the inhaler in your mouth, close your lips around the mouthpiece, and then breathe in rapidly and deeply. [Figure 2] d) Remove the inhaler from your mouth and hold your breath for about 10 seconds, or for as long as is comfortable. Do not breathe out through the inhaler. e) To close the inhaler, replace the inhaler cap immediately after each inhalation. The cap must be fully replaced and turned to load the dose for the next inhalation. Do this by turning the cap clockwise, while gently pressing the cap down until a click sound is heard and the cap is fully closed. [Figure 3] The arrow on the cap must be fully lined up with the counter window. [Figure 4] After you have finished taking your dose, rinse your mouth with water or a mouthwash solution and then spit this out. This will help to prevent thrush. Keep your inhaler clean and dry at all times. Clean the outside of the mouthpiece with a dry cloth or tissue. Do not wash the inhaler; avoid contact with water. At the base of the inhaler there is a window, which contains a counter. This shows the number of doses that are left in the inhaler. Do not use Asmanex Twisthaler if the counter is not working properly. Take it to your doctor or pharmacist. When you see “01” in the counter window, this means that there is only one dose left in the inhaler. After dose 01, the counter will read “00”, the cap will lock, and you will not be able to use the inhaler again. You should then throw the inhaler away. To make sure you always have enough medicine get a repeat prescription from your doctor before your inhaler is empty. There is no set time for how quickly your treatment will take to work. Some patients may get some relief within 24 hours after starting treatment; others may not get the maximum benefit for one to two weeks or longer. Your doctor will tell you how long to use Asmanex Twisthaler for. If you use more Asmanex Twisthaler than you should: It is important that you take your dose as stated on the pharmacist’s label or as advised by your doctor. You should not increase or reduce your dose without seeking medical advice. If you accidentally take a larger dose than you were told to, tell your doctor. If you forget to take Asmanex Twisthaler: If you miss a dose just take the next dose when it is due. Do not take a double dose to make up for the forgotten dose. If you stop taking Asmanex Twisthaler Do not suddenly stop using Asmanex Twisthaler even if your asthma seems to be better. Speak with your doctor first. Your symptoms may come back if you stop using this medicine before your doctor has told you to do so. If you think that your asthma is not getting any better or seems to be getting worse, after you have started using Asmanex Twisthaler go back and see your doctor. If you have any further questions on the use of this medicine, ask your doctor or pharmacist.

Possible side effects

Like all medicines, this medicine can cause side effects, although not everybody gets them. Stop taking Asmanex Twisthaler and talk to your doctor immediately if you have any of the following symptoms: Symptoms of a serious allergic reaction include swelling of your eyes, face, lips, mouth, tongue or throat which may cause difficulty in swallowing or breathing, itchy rash, feeling faint and light headed which may cause you to collapse. If you notice an increase in coughing, wheezing, difficulty breathing or shortness of breath immediately after inhaling the medicine use your “reliever” inhaler and contact your doctor straightaway. You should not use Asmanex Twisthaler again until you have seen your doctor. It is possible to have allergic (hypersensitivity) reactions to inhaled steroids. If this happens you may notice skin rash, itching and redness and swelling of the eyes, face, lips and throat. If you have any of these symptoms you should contact your doctor straightaway. You should not use Asmanex Twisthaler again until you have seen your doctor. The most commonly reported side effects include candida infection (thrush) in the mouth or throat (this appears as white patches), hoarseness, a sore throat or headache. Tell your doctor as soon as possible if you develop any of these side effects. Other uncommon (may affect up to 1 in 100 people) side effects include dry mouth and throat, indigestion, weight increase and rapid or pounding heartbeat (palpitations). Contact your doctor if you notice any of these symptoms.

Rarely (may affect up to 1 in 1,000 people), patients using inhaled steroids, including Asmanex Twisthaler, develop increased pressure in the eye (including glaucoma) or cataracts.

Not known (frequency cannot be estimated from the available data): blurred vision. Contact your doctor if your vision is blurry or if you have eye pain. Other possible side effects of steroids include slowing or change in the growth pattern in adolescents, and thinning of the bones. Sleeping problems, depression or feeling worried, restlessness, nervousness, excitability or irritability may also occur with the use of inhaled corticosteroids. These effects are more likely to occur in children. Steroids may also affect your adrenal gland, causing weakness, fatigue or dizziness and faintness when standing for a long time or after getting up from a sitting position. These effects are much less likely to occur when taking inhaled corticosteroids than with steroids taken by mouth.

Reporting of side effects If you get any side effects, talk to your doctor or pharmacist. This includes any possible side effects not listed in this leaflet. You can also report side effects directly via the Yellow Card Scheme at: www.mhra.gov.uk/yellowcard or search for MHRA Yellow Card in the Google Play or Apple App Store. By reporting side effects you can help provide more information on the safety of this medicine.

How to Store Asmanex Twisthaler

Keep this medicine out of the sight and reach of children. Do not use this medicine after the expiry date which is stated on the carton, foil pouch and label after EXP. The expiry date refers to the last day of that month. Do not store above 30 °C. Do not refrigerate or freeze. Store each Twisthaler in the original package in order to protect from moisture until it is needed, and then use it within 3 months of first opening. Only open one Twisthaler at a time. Do not throw away any medicines via wastewater or household waste. Ask your pharmacist how to throw away medicines you no longer use. These measures will help protect the environment.

Fast Shipping

2 to 3 weeks on average

The average shipping time is 2 weeks in North America and 4 weeks internationally. We offer free shipping on all orders shipped to North America. Shipping is a flat rate of $20.00 for all other countries.

Price Match Guarantee

If you have been prescribed medication by your doctor and cannot afford the high price at your local pharmacy, Medix Pharmacy is the solution for you. All orders are backed with a price match and satisfaction guarantee.

Your Trusted Pharmacy Referral Service

Medix Pharmacy is an international pharmacy referral service. With a network of licensed pharmacy partners in Canada, United Kingdom, Australia, and New Zealand, we are able to help you lower the costs of your medications.

Our pharmacy partners are all thoroughly vetted and qualified to ensure that the medication you receive is cost effective, safe and effective. Because we only work with licensed pharmacies, you can rest assured that your medication is safe, effective, and genuine.

  • Free standard delivery to your door, to any international address
  • Option to add Tracked Deliveries
  • Handy reminders to re-order so you do not run out
  • Professional & Knowledgeable Customer Services Team
  • Save time, with no need for repeated trips to your physician or local drugstore

With a dedicated customer service team, free standard shipping, and a record of providing significant saving for our customers, we believe that you do not need to compromise quality or safety in your search for value.

If you are unable to find your prescribed medicine on our website, please fill out the form below and we will confirm pricing and availability within 1 business day. You may also call us at 1-866-500-6633 and one of our patient care representatives will be happy to assist you.