COVID-19 SERVICE UPDATE – OCTOBER 2020
Covid-19 Service Update

At Universal Drugstore, the health and safety of our customers and staff is our highest priority. Due to the worldwide Covid-19 pandemic affecting us all, there have been some changes within our industry in general, and in our company specifically, that we want to make our customers aware of.

Call Center

Our call center hours of operation are 6:00 am – 9:00 pm on Monday to Friday, and 7:00 am – 7:00 pm on Saturday and Sunday. If you are experiencing increased hold times or are calling outside of these hours, please leave us a message or send us an email and we will get back to you as soon as we can. Due to increased demand on telephone networks worldwide, you may experience some intermittent connection problems. If this happens our agents will call you back.

Shipping

We are now seeing improvements in our shipping times. However, things are not yet back to normal and there are still delays occurring. Our normal shipping time averages 1 - 2 weeks. Shipments may take an additional 2 – 4 weeks or more to arrive, depending on the source country of your order. Shipments from the United Kingdom and Canada are generally quicker than from other countries.

Please note that these times are averages and individual shipping times will vary. We highly recommend that you place your order at least 2 – 4 weeks or more ahead of your normal reorder time to avoid running out of your medication.

These are industry-wide delays and are mainly occurring due to disruptions in local postal delivery in the countries where our customers live. They are temporary, and we thank the shipping and delivery personnel who are working hard for all of us during this global crisis.

Please Note: We are now resuming our normal 30-Day Shipping Guarantee. We will provide updates as the situation changes.

Our Commitment

If you have any questions about any changes in our service please do not hesitate to contact us. Our staff are working tirelessly to ensure the timely fulfillment and delivery of all orders. The health of our customers and staff is our highest priority and we remain committed to providing service at the highest level.

We thank you for your support in these challenging times.


Management and Staff
Medix Pharmacy

Cutivate Cream
(Fluticasone Propionate)

Prescription Settings Edit

Brand Name Choices

Cutivate 0.05%
Cutivate 0.05% Cream

Fluticasone Propionate

Manufactured by GlaxoSmithKline UK Ltd

Product of United Kingdom

Dispensed by a licensed pharmacy in the United Kingdom

Prescription Required

Parallel Import

Cutivate 0.05%
Cutivate 0.05% Cream

Fluticasone Propionate

Manufactured by GlaxoSmithKline UK Ltd

Product of United Kingdom

Dispensed by a licensed pharmacy in the United Kingdom

Prescription Required

Parallel Import

More Brand Name Choices

Generic Choices

No generic medication is available for Cutivate Cream (Fluticasone Propionate)

What Cutivate Cream is and what it is used for

Cutivate contains a medicine called fluticasone propionate. It belongs to a group of medicines called steroids. It helps to reduce swelling and irritation. Cutivate is used to help reduce the redness and itchiness of certain skin problems.
• For adults these skin problems include eczema, psoriasis, dermatitis, insect bites or ‘prickly heat’.
• For infants and children it is used for dermatitis that has not responded to milder steroid creams or ointments, following doctors advice.

How to take Cutivate Cream

Always use this medicine exactly as your doctor has told you. Check with your doctor or pharmacist if you are not sure. Using this medicine
• Apply a thin layer of Cutivate up to 2 times a day. This may be reduced as your skin begins to get better.
• This cream is for use on your skin only.
• Do not use on large areas of the body for a long time (such as every day for many weeks or months)
•unless your doctor tells you to.
• The germs that cause infections like warm and moist conditions under dressings so always clean the skin before a fresh dressing is put on.
• If you are applying the cream on someone else make sure you wash your hands after use or wear disposable plastic gloves.
• If your skin problem does not improve, talk to your doctor. Guidance on how to apply the cream 1 Wash your hands. 2 Apply a thin layer to the affected area(s) and gently rub into the skin until it has all disappeared. You can measure how much Cutivate to use with your fingertip. For children you will need to use less cream but still use an adult finger to measure out the fingertip unit. This picture shows one fingertip unit. [Pictogram of 1 fingertip unit] 3 Unless you are meant to apply the cream to your hands as a part of the treatment, wash them again after using the cream. For an adult [Pictogram of an adult with fingertip units to be used as per text below with arrows pointing to relevant body part] Face and neck: 2 ½ fingertip units. Back: 7 fingertip units. Front: 7 fingertip units. One arm (not including the hand): 3 fingertip units. Both sides of one hand: 1 fingertip unit. One leg (not including the foot): 6 fingertip units One foot: 2 fingertip units. Do not worry if you find you need a little more or less than this. It is only a rough guide. For a child Number of fingertip units needed Child’s age Face and neck Arm and hand Leg and foot Front Back including buttocks 3-6 months 1 1 1 ½ 1 1 ½ 1-2 years 1 ½ 1 ½ 2 2 3 3-5 years 1 ½ 2 3 3 3 ½ 6-10 years 2 2 ½ 4 ½ 3 ½ 5
• Do not use it on infants under 3 months of age.
• A doctor will provide expert advice on treating your child’s skin problem.
• If the child’s skin problem does not improve in 7 to 14 days, talk to your doctor.
• It should not be used every day for more than 4 weeks. If you apply Cutivate to your face You should only apply the cream to your face if your doctor tells you to. The cream should not be used for too long as the skin on your face thins easily. Do not let the cream get into your eyes. If you use more Cutivate than you should If, by mistake on a few occasions you use more than you should, do not worry. If you apply a lot or if a lot is accidentally swallowed, it could make you ill. Talk to your doctor or go to hospital as soon as possible. If you forget to use Cutivate If you forget to apply your cream, apply it as soon as you remember. If it is close to the time you are next meant to apply it, wait until this time. If you stop using Cutivate If you use Cutivate regularly make sure you talk to your doctor before you stop using it. If you have any further questions on the use of this medicine, ask your doctor or pharmacist.

Possible side effects

Like all medicines, this medicine can cause side effects, although not everybody gets them. Stop using Cutivate and tell your doctor as soon as possible if:
• you find that your skin problem gets worse or becomes swollen during treatment. You may be allergic to the cream, have an infection or need other treatment.

Other side effects you may notice when using Cutivate include:

Common (may affect up to 1 in 10 people)
• Irritation or itching.

Uncommon (may affect up to 1 in 100 people)
• A feeling of burning where the cream is applied.

Very rare (may affect up to 1 in 10,000 people)
• If you have psoriasis you may get raised bumps with pus under the skin. This can happen during or after the treatment and is known as pustular psoriasis.
• Worsening of condition
• Redness
• Rash or hives
• Stretch marks may develop
• Blood vessels under the surface of your skin may become more noticeable
• Changes to the colour of your skin
• Increased body hair
• Skin thinning
• Skin wrinkling
• Skin dryness
• Weight gain and rounding of the face
• Obesity In children, also look out for the following symptoms:
• Delayed weight gain
• Slow growth

Very rare side effects that may show up in blood tests or when your doctor gives you a medical examination:
• A decrease in the level of the hormone cortisol in your blood
• Increased levels of sugar in your blood or sugar in the urine
• High blood pressure
• Cloudy lens in the eye (cataract)
• Increased pressure in the eye (glaucoma)
• Weakening of the bones through gradual loss of mineral (osteoporosis); additional tests may be needed after your medical examination to confirm if you have this condition Not Known (frequency cannot be estimated from the available data)
• Blurred vision

Reporting of side effects If you get any side effects, talk to your doctor, pharmacist or nurse. This includes any possible side effects not listed in this leaflet. You can also report side effects directly via the Yellow Card Scheme at: www.mhra.gov.uk/yellowcard or search for MHRA Yellow Card in the Google Play or Apple App Store. By reporting side effects you can help provide more information on the safety of this medicine.

How to Store Cutivate Cream

Keep this medicine out of the sight and reach of children.
• Do not use this medicine after the expiry date which is stated on the tube or carton after EXP. The expiry date refers to the last day of that month.
• Do not store above 30°C.
• Do not throw away medicines via wastewater or household waste. Ask your pharmacist how to throw away medicines you no longer use. These measures will help to protect the environment.

Fast Shipping

2 to 3 weeks on average

The average shipping time is 2 weeks in North America and 4 weeks internationally. We offer free shipping on all orders shipped to North America. Shipping is a flat rate of $20.00 for all other countries.

Price Match Guarantee

If you have been prescribed medication by your doctor and cannot afford the high price at your local pharmacy, Medix Pharmacy is the solution for you. All orders are backed with a price match and satisfaction guarantee.

Your Trusted Pharmacy Referral Service

Medix Pharmacy is an international pharmacy referral service. With a network of licensed pharmacy partners in Canada, United Kingdom, Australia, and New Zealand, we are able to help you lower the costs of your medications.

Our pharmacy partners are all thoroughly vetted and qualified to ensure that the medication you receive is cost effective, safe and effective. Because we only work with licensed pharmacies, you can rest assured that your medication is safe, effective, and genuine.

  • Free standard delivery to your door, to any international address
  • Option to add Tracked Deliveries
  • Handy reminders to re-order so you do not run out
  • Professional & Knowledgeable Customer Services Team
  • Save time, with no need for repeated trips to your physician or local drugstore

With a dedicated customer service team, free standard shipping, and a record of providing significant saving for our customers, we believe that you do not need to compromise quality or safety in your search for value.

If you are unable to find your prescribed medicine on our website, please fill out the form below and we will confirm pricing and availability within 1 business day. You may also call us at 1-866-500-6633 and one of our patient care representatives will be happy to assist you.