COVID-19 SERVICE UPDATE – OCTOBER 2020
Covid-19 Service Update

At Universal Drugstore, the health and safety of our customers and staff is our highest priority. Due to the worldwide Covid-19 pandemic affecting us all, there have been some changes within our industry in general, and in our company specifically, that we want to make our customers aware of.

Call Center

Our call center hours of operation are 6:00 am – 9:00 pm on Monday to Friday, and 7:00 am – 7:00 pm on Saturday and Sunday. If you are experiencing increased hold times or are calling outside of these hours, please leave us a message or send us an email and we will get back to you as soon as we can. Due to increased demand on telephone networks worldwide, you may experience some intermittent connection problems. If this happens our agents will call you back.

Shipping

We are now seeing improvements in our shipping times. However, things are not yet back to normal and there are still delays occurring. Our normal shipping time averages 1 - 2 weeks. Shipments may take an additional 2 – 4 weeks or more to arrive, depending on the source country of your order. Shipments from the United Kingdom and Canada are generally quicker than from other countries.

Please note that these times are averages and individual shipping times will vary. We highly recommend that you place your order at least 2 – 4 weeks or more ahead of your normal reorder time to avoid running out of your medication.

These are industry-wide delays and are mainly occurring due to disruptions in local postal delivery in the countries where our customers live. They are temporary, and we thank the shipping and delivery personnel who are working hard for all of us during this global crisis.

Please Note: We are now resuming our normal 30-Day Shipping Guarantee. We will provide updates as the situation changes.

Our Commitment

If you have any questions about any changes in our service please do not hesitate to contact us. Our staff are working tirelessly to ensure the timely fulfillment and delivery of all orders. The health of our customers and staff is our highest priority and we remain committed to providing service at the highest level.

We thank you for your support in these challenging times.


Management and Staff
Medix Pharmacy

Dymista
(Azelastine Hydrochloride/Fluticasone Propionate)

Prescription Settings Edit

Brand Name Choices

Dymista 137mcg/50mcg/Spray
Dymista 137mcg/50mcg/Spray Metered-Dose Nasal Spray

Azelastine Hydrochloride/Fluticasone Propionate

Manufactured by Meda Pharmaceuticals Inc

Product of United Kingdom

Dispensed by a licensed pharmacy in the United Kingdom

Prescription Required

Parallel Import

Generic Choices

No generic medication is available for Dymista (Azelastine Hydrochloride/Fluticasone Propionate)

What Dymista is and what it is used for

Dymista Nasal Spray contains two active substances: azelastine hydrochloride and fluticasone propionate.
• Azelastine hydrochloride belongs to a group of medicines called antihistamines. Antihistamines work by preventing the effects of substances such as histamine that the body produces as part of an allergic reaction – thus reducing symptoms of allergic rhinitis.
• Fluticasone propionate belongs to a group of medicines called corticosteroids which reduces inflammation. Dymista Nasal Spray is used to relieve the symptoms of moderate to severe seasonal and perennia allergic rhinitis if the use of either intranasal antihistamine or corticosteroid alone is not considered sufficient. Seasonal and perennial allergic rhinitis are allergic reactions to substances such as pollen (hayfever), house mites, moulds, dust or pets. Dymista Nasal Spray relieves the symptoms of allergies, for example: runny nose, post nasal drip, sneezing and itchy or blocked nose

How to take Dymista

Always use Dymista Nasal Spray exactly as your doctor has told you. Check with your doctor or pharmacist, if you are not sure. It is essential to use Dymista Nasal Spray regularly to gain the full therapeutic benefit. Contact with the eyes should be avoided. Adults and adolescents (12 years and above)
• The recommended dose is one spray into each nostril in the morning and evening. Use in children under 12 years
• This medicine is not recommended for children under 12 years. Use in renal and hepatic impairment
• There are no data in patients with renal and hepatic impairment. Method of administration For nasal use.It is important that you take your dose as advised by your doctor. You should use only as much as your doctor recommends. Duration of treatment Dymista Nasal Spray is suitable for long -term use. The duration of treatment should correspond to the period of experiencing allergy symptoms. If you use more Dymista Nasal Spray than you should If you spray too much of this medicine into your nose you are unlikely to have any problems. If you are worried or if you have used doses higher than rec ­ ommended over a long period, contact your doctor. If anyone, especially a child, accidentally drinks Dymista Nasal Spray, contact your doctor or nearest hospital casualty department as soon as possible. If you forget to use Dymista Nasal Spray Use your nasal spray as soon as you remember, then take the next dose at the usual time. Do not take a double dose to make up for a forgotten dose. If you stop using Dymista Nasal Spray Do not stop using Dymista Nasal Spray without ask ­ ing your doctor, because this puts the success of the treatment at risk. If you have any further questions on the use of this medicine, ask your doctor or pharmacist.

Possible side effects

Like all medicines Dymista Nasal Spray can cause side effects, although not everybody gets them.

Very common side effects (These may affect more than 1 in 10 people):
• Nosebleed

Common side effects (These may affect up to 1 in 10 people):
• Headache
• A bitter taste in your mouth, especially if you tilt your head backwards when you are using the na ­ sal spray. This should go away if you have a soft drink a few minutes after using this medicine.
• Unpleasant smell

Uncommon side effects (These may affect up to 1 in 100 people):
• Slight irritation of the inside of the nose. This can cause mild stinging, itching or sneezing.
• Nasal dryness, cough, dry throat or throat irritation

Rare side effects (These may affect up to 1 in 1,000 people):
• Dry mouth

Very rare side effects (These may affect up to 1 in 10,000 people):
• Dizziness or drowsiness
• Cataract, glaucoma or increased pressure in your eye where you may have a loss of vision and/or red and painful eyes. These side effects have been reported following prolonged treatment with fluticasone propionate nasal sprays.
• Damage of the skin and mucous membrane in the nose
• Feeling sick, weary, exhausted or weak
• Rash, itchy skin or red, raised itchy bumps
• Bronchospasm (the narrowing of the airways in the lungs) Seek immediate medical help if you have any of the following symptoms:
• Swelling of face, lips, tongue or throat which may cause difficulty in swallowing/breathing and a sudden onset of skin rash. This could be signs of a severe allergic reaction. Please note: This is very rare. Side effects with unknown frequency (frequency cannot be estimated from the available data)
• Blurred vision
• Sores in the nose Systemic side effects (side effects concerning the whole body) may occur when this medicine is used at high doses for a long time. These effects are much less likely to occur if you use a corticosteroid nasal spray than if you take corticosteroids by mouth. These effects may vary in individual patients and between different corticosteroid preparations (see section 2). Nasal corticosteroids can affect the normal produc ­ tion of hormones in your body, particularly if you use high doses for a long time. In children and adoles ­ cents this side effect can cause them to grow more slowly than others. In rare cases a reduction of the bone density (osteo ­ porosis) was observed, if nasal corticosteroids were administered long -term.

Reporting of side effects If you get any side effects, talk to your doctor or pharmacist. This includes any possible side effects not listed in this leaflet. You can also report side effects directly You can also report side effects directly via the Yellow Card Scheme at: www.mhra.gov.uk/yellowcard or search for MHRA Yellow Card in the Google Play or Apple App Store. By reporting side effects, you can help provide more information on the safety of this medicine

How to Store Dymista

Keep this medicine out of the sight and reach of children. Do not use this medicine after the expiry date which is stated on the bottle label and the outer carton after “EXP”. The expiry date refers to the last day of that month. Do not refrigerate or freeze. Shelf life after first opening: Dispose of any unused medicine 6 months after you first open the nasal spray. Do not throw away any medicines via wastewater or household waste. Ask your pharmacist how to throw away medicines you no longer use. These measures will help protect the environment

Fast Shipping

2 to 3 weeks on average

The average shipping time is 2 weeks in North America and 4 weeks internationally. We offer free shipping on all orders shipped to North America. Shipping is a flat rate of $20.00 for all other countries.

Price Match Guarantee

If you have been prescribed medication by your doctor and cannot afford the high price at your local pharmacy, Medix Pharmacy is the solution for you. All orders are backed with a price match and satisfaction guarantee.

Your Trusted Pharmacy Referral Service

Medix Pharmacy is an international pharmacy referral service. With a network of licensed pharmacy partners in Canada, United Kingdom, Australia, and New Zealand, we are able to help you lower the costs of your medications.

Our pharmacy partners are all thoroughly vetted and qualified to ensure that the medication you receive is cost effective, safe and effective. Because we only work with licensed pharmacies, you can rest assured that your medication is safe, effective, and genuine.

  • Free standard delivery to your door, to any international address
  • Option to add Tracked Deliveries
  • Handy reminders to re-order so you do not run out
  • Professional & Knowledgeable Customer Services Team
  • Save time, with no need for repeated trips to your physician or local drugstore

With a dedicated customer service team, free standard shipping, and a record of providing significant saving for our customers, we believe that you do not need to compromise quality or safety in your search for value.

If you are unable to find your prescribed medicine on our website, please fill out the form below and we will confirm pricing and availability within 1 business day. You may also call us at 1-866-500-6633 and one of our patient care representatives will be happy to assist you.