Shipping Update - May 1 2022

Shipping times are now closer to normal. However, due to the latest outbreak of the highly contagious Omicron strain, some delays in shipping times may still occasionally occur. We will provide updates as the situation changes.

Our normal shipping time averages 1 - 2 weeks. Shipments may sometimes take an additional 2 weeks to arrive, depending on the source country of your order.

Please note that these times are averages and individual shipping times will vary. We recommend that you place your order at least 2 - 4 weeks or more ahead of your normal reorder time to avoid running out of your medication.

We offer a shipping guarantee when you place an order with us. If your order does not arrive within 6 weeks from the date it was shipped, we will re-ship your order to you at no additional cost.

Call Center - New Hours effective April 1, 2022

Our call center hours of operation are now 6:00 am - 9:00 pm Central Time on Monday to Friday, and 7:00 am - 7:00 pm Central Time on Saturday and Sunday.

If you are experiencing increased hold times or are calling outside of these hours, please leave us a message or send us an email and we will get back to you as soon as we can. Due to increased demand on telephone networks worldwide, you may experience some intermittent connection problems. If this happens our agents will call you back.

Our Commitment

If you have any questions about any changes in our service please do not hesitate to contact us. Our staff are working tirelessly to ensure the timely fulfillment and delivery of all orders. The health and safety of our customers and staff is our highest priority and we remain committed to providing service at the highest level.

We appreciate your business and thank you for your continued support.

Management and Staff
Medix Pharmacy

Germoloids Ointment
(Lidocaine Hydrochloride/Zinc Oxide)

Prescription Settings Edit

Brand Name Choices

Germoloids 0.7%/6.6%
Germoloids 0.7%/6.6% Ointment

Lidocaine Hydrochloride/Zinc Oxide

Manufactured by Bayer

Product of United Kingdom

Dispensed by a licensed pharmacy in the United Kingdom

Germoloids 0.7%/6.6%
Germoloids 0.7%/6.6% Ointment

Lidocaine Hydrochloride/Zinc Oxide

Manufactured by Bayer

Product of United Kingdom

Dispensed by a licensed pharmacy in the United Kingdom

More Brand Name Choices

Generic Choices

No generic medication is available for Germoloids Ointment (Lidocaine Hydrochloride/Zinc Oxide)

What Germoloids Ointment is and what it is used for

Haemorrhoids (also known as piles) are swollen or enlarged blood vessels, which can cause discomfort, itching and irritation, particularly after a bowel movement. They may be either internal (inside the anus) or external (outside the anus). Germoloids Cream is used to relieve the symptoms of pain, swelling and irritation associated with internal and external haemorrhoids and anal itching (pruritus ani). The cream contains two active substances, zinc oxide and lidocaine. Zinc oxide has astringent properties (causes contraction when applied to the skin), which help to shrink swelling. It also helps to soothe and protect the area around the anus from damage and has mild antiseptic properties. Lidocaine is a local anaesthetic, which helps to soothe swelling, pain and irritation and relieve itching. The cream base acts as an emollient to help the passing of stools and reduce straining during bowel movement which is bad for haemorrhoids.

How to take Germoloids Ointment

Follow the directions below carefully. Wash your hands before and after using the cream. Adults and children aged 12 years and over: 1. Before using the cream for the first time, check that the tube seal is not broken. 2. Remove the seal by peeling from the tag. 3. For external haemorrhoids, apply the cream directly to the affected area. For internal haemorrhoids, screw the applicator nozzle onto the tube and smear some of the cream on the outside of the nozzle to ease application. Carefully insert the applicator into the opening of the anus. Gently squeeze the tube whilst slowly withdrawing the nozzle so that the cream moves gently up the anus. 4. Replace the cap firmly after use. Always keep the tube of cream, cap and nozzle clean. Apply the cream to the affected area at least twice a day with a minimum of 3 to 4 hours between applications. Further applications can be made at any time of the day, and are particularly recommended after a bowel movement. Do not use the cream more than 4 times in any 24 hour period . Germoloids Cream is not recommended for children under the age of 12 years, unless it is used under the supervision of a doctor. If you have any further questions on the use of this product, ask your doctor or pharmacist. The cream is for use in and around the anus only. Do not put the cream in your mouth or swallow it. If some of the cream is swallowed accidentally, tell your doctor straight away or contact your nearest Accident and Emergency Department. How to help reduce the occurrence and/or severity of the condition: Constipation and straining during bowel movement can make haemorrhoids worse. To help avoid this, the following steps can be taken: eat a high fibre diet of fruits, vegetables and whole grain food; drink plenty of fluids, at least eight glasses a day (preferably water); go to the toilet immediately when you need to pass stools and try to avoid straining during bowel movement; exercise regularly as it can help to stimulate regular bowel movement.

Possible side effects

Like all medicines, Germoloids Cream can cause side effects, although not everybody gets them.

Rarely, you may experience increased local irritation at the site of application after applying the cream. If you experience any of these symptoms or react badly to the cream in any other way, stop using this product and tell your doctor or pharmacist immediately.

Reporting of side effects If you get any side effects, talk to your doctor, pharmacist or nurse. This includes any possible side effects not listed in this leaflet. You can also report side effects directly via the Yellow Card Scheme at: By reporting side effects you can help provide more information on the safety of this medicine.

How to Store Germoloids Ointment

Keep out of the sight and reach of children. Do not store above 25°C. This product should be stored in its original carton. Do not use the cream after the expiry date which is stated on the pack and on the end of the tube of cream. The expiry date refers to the last day of that month. Medicines should not be disposed of via wastewater or household waste. Ask your pharmacist how to dispose of medicines no longer required. These measures will help to protect the environment.

Fast Shipping

Fast Shippings

2 to 3 weeks on average

The average shipping time is 2 weeks to North America and 4 weeks internationally. We offer free shipping on all orders shipped to North America. Shipping is a flat rate of $20.00 for all other countries.

Price Match Guarantee

Price Match Guarantees

If you have been prescribed medication by your doctor and cannot afford the high price at your local pharmacy, Medix Pharmacy is the solution for you. Buy prescription drugs online with us, and all orders are backed with a price match and satisfaction guarantee.

Your Trusted Pharmacy Referral Service

Medix Pharmacy is an international pharmacy referral service. With a network of licensed pharmacy partners in Canada, United Kingdom, Australia, and New Zealand, we are able to help you lower the costs of your medications.

Our pharmacy partners are all thoroughly vetted and qualified to ensure that the medication you receive is cost effective, safe and effective. Because we only work with licensed pharmacies, you can rest assured that your medication is safe, effective, and genuine.

  • Free standard delivery to your door, to any international address
  • Option to add Tracked Deliveries
  • Handy reminders to re-order so you do not run out
  • Professional & Knowledgeable Customer Services Team
  • Save time, with no need for repeated trips to your physician or local drugstore

With a dedicated customer service team, free standard shipping, and a record of providing significant saving for our customers, we believe that you do not need to compromise quality or safety in your search for value.

If you are unable to find your prescribed medicine on our website, please fill out the form below and we will confirm pricing and availability within 1 business day. You may also call us at 1-866-500-6633 and one of our patient care representatives will be happy to assist you.