Shipping Update - May 1 2022

Shipping times are now closer to normal. However, due to the latest outbreak of the highly contagious Omicron strain, some delays in shipping times may still occasionally occur. We will provide updates as the situation changes.

Our normal shipping time averages 1 - 2 weeks. Shipments may sometimes take an additional 2 weeks to arrive, depending on the source country of your order.

Please note that these times are averages and individual shipping times will vary. We recommend that you place your order at least 2 - 4 weeks or more ahead of your normal reorder time to avoid running out of your medication.

We offer a shipping guarantee when you place an order with us. If your order does not arrive within 6 weeks from the date it was shipped, we will re-ship your order to you at no additional cost.

Call Center - New Hours effective April 1, 2022

Our call center hours of operation are now 6:00 am - 9:00 pm Central Time on Monday to Friday, and 7:00 am - 7:00 pm Central Time on Saturday and Sunday.

If you are experiencing increased hold times or are calling outside of these hours, please leave us a message or send us an email and we will get back to you as soon as we can. Due to increased demand on telephone networks worldwide, you may experience some intermittent connection problems. If this happens our agents will call you back.

Our Commitment

If you have any questions about any changes in our service please do not hesitate to contact us. Our staff are working tirelessly to ensure the timely fulfillment and delivery of all orders. The health and safety of our customers and staff is our highest priority and we remain committed to providing service at the highest level.

We appreciate your business and thank you for your continued support.

Management and Staff
Medix Pharmacy


Prescription Settings Edit

Brand Name Choices

Gilenya 0.5mg
Gilenya 0.5mg


Manufactured by Novartis Pharmaceuticals Canada Inc

Product of Canada

Dispensed by an approved Canadian pharmacy partner

Prescription Required

Gilenya 0.5mg
Gilenya 0.5mg


Manufactured by Novartis Pharmaceuticals UK

Product of United Kingdom

Dispensed by a licensed pharmacy in the United Kingdom

Prescription Required

Parallel Import

More Brand Name Choices

Generic Choices

Fingolimod 0.5mg
Fingolimod 0.5mg

Marketed as Taro-Fingolimod in Canada

Generic Equivalent of Gilenya 0.5mg

Manufactured by Taro Pharmaceuticals Inc.

Product of Canada

Dispensed by an approved Canadian pharmacy partner

Prescription Required

What Gilenya is and what it is used for

What Gilenya is The active substance of Gilenya is fingolimod. What Gilenya is used for Gilenya is used in adults to treat relapsing-remitting multiple sclerosis (MS), more specifically in: Patients who have failed to respond despite treatment with an MS treatment. or Patients who have rapidly evolving severe MS. Gilenya does not cure MS, but it helps to reduce the number of relapses and to slow down the progression of physical disabilities due to MS.

How to take Gilenya

What is multiple sclerosis MS is a long-term condition that affects the central nervous system (CNS), comprised of the brain and spinal cord. In MS inflammation destroys the protective sheath (called myelin) around the nerves in the CNS and stops the nerves from working properly. This is called demyelination. Relapsing-remitting MS is characterised by repeated attacks (relapses) of nervous system symptoms that reflect inflammation within the CNS. Symptoms vary from patient to patient but typically involve walking difficulties, numbness, vision problems or disturbed balance. Symptoms of a relapse may disappear completely when the relapse is over, but some problems may remain. How Gilenya works Gilenya helps to protect against attacks on the CNS by the immune system by reducing the ability of some white blood cells (lymphocytes) to move freely within the body and by stopping them from reaching the brain and spinal cord. This limits nerve damage caused by MS. Gilenya also reduces some of the immune reactions of your body.

Possible side effects

Like all medicines, this medicine can cause side effects, although not everybody gets them. Some side effects could be or could become serious

Common (may affect up to 1 in 10 people):
•Coughing with phlegm, chest discomfort, fever (signs of lung disorders)
•Herpes virus infection (shingles or herpes zoster) with symptoms such as blisters, burning, itching or pain of the skin, typically on the upper body or the face. Other symptoms may be fever and weakness in the early stages of infection, followed by numbness, itching or red patches with severe pain
•Slow heartbeat (bradycardia), irregular heart rhythm
•A type of skin cancer called basal cell carcinoma (BCC) which often appears as a pearly nodule, although it can also take other forms.

Uncommon (may affect up to 1 in 100 people):
•Pneumonia with symptoms such as fever, cough, difficulty breathing
•Macular oedema (swelling in the central vision area of the retina at the back of the eye) with symptoms such as shadows or blind spot in the centre of the vision, blurred vision, problems seeing colours or details
•Reduction in blood platelets which increases risk of bleeding or bruising
•Malignant melanoma (a type of skin cancer which usually develops from an unusual mole). Possible signs of melanoma include moles which may change size, shape, elevation or colour over time, or new moles. The moles may itch, bleed or ulcerate.

Rare (may affect up to 1 in 1,000 people):
•A condition called posterior reversible encephalopathy syndrome (PRES). Symptoms may include sudden onset of severe headache, confusion, seizures and/or vision disturbances.
•Lymphoma (a type of cancer that affects the lymph system).
•Squamous cell carcinoma: a type of skin cancer which may present as a firm red nodule, a sore with crust, or a new sore on an existing scar.

Very rare (may affect up to 1 in 10,000 people):
•Electrocardiogram anomaly (T-wave inversion).
•Tumour related to infection with human herpes virus 8 (Kaposi’s sarcoma).

Not known (frequency cannot be estimated from the available data):
•Allergic reactions, including symptoms of rash or itchy hives, swelling of lips, tongue or face, which are more likely to occur on the day you start Gilenya treatment.
•Risk of a rare brain infection called progressive multifocal leukoencephalopathy (PML). The symptoms of PML may be similar to an MS relapse. Symptoms might also arise that you might not become aware of by yourself, such as changes in mood or behaviour, memory lapses, speech and communication difficulties, which your doctor may need to investigate further to rule out PML. Therefore, if you believe your MS is getting worse or if you or those close to you notice any new or unusual symptoms, it is very important that you speak to your doctor as soon as possible.
•Cryptococcal infections (a type of fungal infection), including cryptococcal meningitis with symptoms such as headache accompanied by stiff neck, sensitivity to light, nausea, and/or confusion. 8
•Merkel cell carcinoma (a type of skin cancer). Possible signs of Merkel cell carcinoma include flesh-coloured or bluish-red, painless nodule, often on the face, head or neck. Merkel cell carcinoma can also present as a firm painless nodule or mass. Long-term exposure to the sun and a weak immune system can affect the risk of developing Merkel cell carcinoma. If you experience any of these, tell your doctor straight away.

Other side effects

Very common (may affect more than 1 in 10 people):
•Infection from flu virus with symptoms such as tiredness, chills, sore throat, aching in the joints or muscles, fever
•Feeling of pressure or pain in the cheeks and forehead (sinusitis)
•Back pain
•Blood testing showing higher levels of liver enzymes

Common (may affect up to 1 in 10 people):
•Ringworm, a fungal infection of the skin (tinea versicolor)
•Severe headache often accompanied by nausea, vomiting and sensitivity to light (migraine)
•Low level of white blood cells (lymphocytes, leucocytes)
•Itchy, red, burning rash (eczema)
•Blood fat (triglycerides) level increased
•Hair loss
•Blurred vision (see also the section on macular oedema under “Some side effects could be or could become serious”)
•Hypertension (Gilenya may cause a mild increase in blood pressure)

Uncommon (may affect up to 1 in 100 people):
•Low level of certain white blood cells (neutrophils)
•Depressed mood

Rare (may affect up to 1 in 1,000 people):
•Blood vessel disorders
•Nervous system disorders
•Cancer of the lymphatic system (lymphoma)

Not known (frequency cannot be estimated from the available data):
•Peripheral swelling If any of these affects you severely, tell your doctor

Reporting of side effects If you get any side effects, talk to your doctor or pharmacist. This includes any possible side effects not listed in this leaflet. You can also report side effects directly (see details below). By reporting side effects you can help provide more information on the safety of this medicine. 9 Ireland: HPRA Pharmacovigilance Earlsfort Terrace IRL
•Dublin 2 Tel: +353 1 6764971 Fax: +353 1 6762517 Website: e-mail: [email protected] Malta: ADR Reporting Website: United Kingdom: Yellow Card Scheme Website: or search for MHRA Yellow Card in the Google Play or Apple App Store

How to Store Gilenya

Keep this medicine out of the sight and reach of children. Do not use this medicine after the expiry date which is stated on the carton and blister foil after “EXP”. The expiry date refers to the last day of that month. Do not store above 25ºC. Store in the original package in order to protect from moisture. Do not use any pack that is damaged or shows signs of tampering. Do not throw away any medicines via wastewater or household waste. Ask your pharmacist how to throw away medicines you no longer use. These measures will help to protect the environment.

Fast Shipping

Fast Shippings

2 to 3 weeks on average

The average shipping time is 2 weeks to North America and 4 weeks internationally. We offer free shipping on all orders shipped to North America. Shipping is a flat rate of $20.00 for all other countries.

Price Match Guarantee

Price Match Guarantees

If you have been prescribed medication by your doctor and cannot afford the high price at your local pharmacy, Medix Pharmacy is the solution for you. Buy prescription drugs online with us, and all orders are backed with a price match and satisfaction guarantee.

Your Trusted Pharmacy Referral Service

Medix Pharmacy is an international pharmacy referral service. With a network of licensed pharmacy partners in Canada, United Kingdom, Australia, and New Zealand, we are able to help you lower the costs of your medications.

Our pharmacy partners are all thoroughly vetted and qualified to ensure that the medication you receive is cost effective, safe and effective. Because we only work with licensed pharmacies, you can rest assured that your medication is safe, effective, and genuine.

  • Free standard delivery to your door, to any international address
  • Option to add Tracked Deliveries
  • Handy reminders to re-order so you do not run out
  • Professional & Knowledgeable Customer Services Team
  • Save time, with no need for repeated trips to your physician or local drugstore

With a dedicated customer service team, free standard shipping, and a record of providing significant saving for our customers, we believe that you do not need to compromise quality or safety in your search for value.

If you are unable to find your prescribed medicine on our website, please fill out the form below and we will confirm pricing and availability within 1 business day. You may also call us at 1-866-500-6633 and one of our patient care representatives will be happy to assist you.