COVID-19 SERVICE UPDATE – JULY 2021
Shipping Update

We are now seeing improvements in our shipping times. However, things are not yet back to normal and there are still some delays occurring. We will provide updates as the situation changes.

Our normal shipping time averages 1 - 2 weeks. Due to the pandemic, shipments may sometimes take an additional 2 – 4 weeks to arrive, depending on the source country of your order. Shipments from the United Kingdom and Canada are generally quicker than from other countries.

Please note that these times are averages and individual shipping times will vary. We highly recommend that you place your order at least 2 – 4 weeks or more ahead of your normal reorder time to avoid running out of your medication.

We offer a shipping guarantee when you place an order with us. If your order does not arrive within 6 weeks from the date it was shipped, we will re-ship your order to you at no additional cost.

Call Center

Our call center hours of operation are 6:00 am – 9:00 pm Central Time on Monday to Friday, and 7:00 am – 7:00 pm Central Time on Saturday and Sunday.

If you are experiencing increased hold times or are calling outside of these hours, please leave us a message or send us an email and we will get back to you as soon as we can. Due to increased demand on telephone networks worldwide, you may experience some intermittent connection problems. If this happens our agents will call you back.

Our Commitment

If you have any questions about any changes in our service please do not hesitate to contact us. Our staff are working tirelessly to ensure the timely fulfillment and delivery of all orders. The health and safety of our customers and staff is our highest priority and we remain committed to providing service at the highest level.

We appreciate your business and thank you for your continued support.


Management and Staff
Medix Pharmacy

Isopto Carpine
(Pilocarpine Hydrochloride)

Prescription Settings Edit

Brand Name Choices

Isopto Carpine 1%
Isopto Carpine 1% Eye Solution/Drops

Pilocarpine Hydrochloride

Manufactured by Alcon

Product of Australia

Dispensed by an international pharmacy partner

Prescription Required

Isopto Carpine 1%
Isopto Carpine 1% Eye Solution/Drops

Pilocarpine Hydrochloride

Manufactured by Alcon

Product of New Zealand

Dispensed by an international pharmacy partner

Prescription Required

Isopto Carpine 2%
Isopto Carpine 2% Eye Solution/Drops

Pilocarpine Hydrochloride

Manufactured by Alcon Canada Inc.

Product of Canada

Dispensed by an approved Canadian pharmacy partner

Prescription Required

Isopto Carpine 4%
Isopto Carpine 4% Eye Solution/Drops

Pilocarpine Hydrochloride

Manufactured by Alcon Canada Inc.

Product of Canada

Dispensed by an approved Canadian pharmacy partner

Prescription Required

More Brand Name Choices

Generic Choices

Pilocarpine Hydrochloride 1%
Pilocarpine Hydrochloride 1% Eye Solution/Drops

Generic Equivalent of Isopto Carpine 1%

Manufactured by Various UK Generic Manufacturers (MHRA Approved)

Product of United Kingdom

Dispensed by a licensed pharmacy in the United Kingdom

Prescription Required

Pilocarpine Hydrochloride 2%
Pilocarpine Hydrochloride 2% Eye Solution/Drops

Generic Equivalent of Isopto Carpine 2%

Manufactured by Various UK Generic Manufacturers (MHRA Approved)

Product of United Kingdom

Dispensed by a licensed pharmacy in the United Kingdom

Prescription Required

What Isopto Carpine is and what it is used for

Pilocarpine Hydrochloride belongs to a group of medicines called miotics, these medicines affect muscles in the eye causing the pupil of the eye to get smaller. Pilocarpine Eye Drops are used to treat certain forms of glaucoma (an increase in the pressure within the eye) and to reverse the effect of drugs that cause the pupil of the eye to get bigger.

How to take Isopto Carpine

Always use Pilocarpine Eye Drops exactly as your doctor has told you. Always complete a course of treatment. Do not stop because you feel better. Pilocarpine Eye Drops are for external use only. Instructions for use 1. Before opening a new bottle of Pilocarpine Eye Drops, please check that the safety strip on the front of the bottle is unbroken. 2. Tear off the safety strip to break the seal. 3. Wash your hands well before use. 4. Remove the outer cap. If you are putting in the eye drops yourself, you should use a mirror. 5. Tilt your head back and look up at the ceiling. 6. Pull the lower lid of the eye out to form a small pocket between your eyelid and your eye. 7. Hold the container between the thumb and middle finger of the other hand, turn the bottle upside down near to the eye, try not to touch the eye with the nozzle. 8. Apply enough pressure to the bottle to release one to two drops, as directed by your doctor. 9. Blink your eye a few times. 10. If you think that you have missed your eye, then insert another drop. 11. Repeat steps 5-10 above for your other eye if you have been told to use Pilocarpine Eye Drops in both eyes. 12. Replace the outer cap on the bottle, trying not to touch the applicator tip with anything, including the eye or your fingers. 13. Wash your hands. Always use this medicine exactly as described in this leaflet or as your doctor has told you. Check with your doctor or pharmacist if you are not sure. Your doctor will decide how much you need based on the severity of your condition and your response to treatment. Adults (including the elderly) The usual dose is two drops three times daily. Use in children Lowest available dose and concentration should be used at the start of the treatment for children under 18 years of age. Your doctor might increase the dose up to the maximum recommended adult dosage of the 2 % Pilocarpine eye drops depending on the response and tolerability. If you use more Pilocarpine Eye Drops than you should If you are at all concerned that you have used or been given too much of this medicine please tell your doctor. If you swallow any Pilocarpine Eye Drops Pilocarpine Eye Drops are for external use only. If you have swallowed or you suspect someone else has swallowed any Pilocarpine Eye Drops, contact your doctor or go to the accident and emergency department of your local hospital at once. Always take the container and this leaflet with you if possible, even if empty. If you forget to take Pilocarpine Eye Drops If you miss a dose of Pilocarpine Eye Drops, use them as soon as you remember unless it is nearly time for the next dose, then carry on using it as before. Do not take a double dose to make up for one you have missed. If you stop using Pilocarpine Eye Drops You should keep using Pilocarpine Eye Drops for as long as your doctor has asked. Your treatment is helping your condition, even if you have not noticed a difference in how you feel. Should you need to stop your treatment, your doctor will advise you how to do this. If you have any further questions on the use of the medicine, ask your doctor or pharmacist.

Possible side effects

Like all medicines, this medicine can cause side effects, although not everyone gets them.

Common side effects (may affect 1 and 10 in every 100 patients):
• itching, smarting and a burning sensation around the eye
• a red skin rash with itching (urticaria)
• swelling, redness or soreness of the eyelid
• swelling of the front of the eye (conjunctiva)
• temporarily blurred vision
• temporary short sightedness
• difficulty in seeing in poor light
• enlargement of the veins in the eye
• headache and brow ache (especially in young patients at the beginning of treatment)
• bleeding within the front of the eye
• detachment of the retina (the inner surface of the eye)

Rare may affect up to 1 in 1,000 people:
• feeling sick (nausea)
• being sick (vomiting)
• diarrhoea
• increase in saliva
• increased flow of tears
• trembling or shaking
• wheezing and breathing difficulties
• change in blood pressure or changes in the way your heart beats With long term use it is possible that the lens of your eye may change shape resulting in changes to your vision. You may not know if you have some of the side effects. Your doctor will detect them during examinations.

Reporting of side effects Reporting suspected adverse reactions after authorisation of the medicinal product is important. It allows continued monitoring of the benefit/risk balance of the medicinal product. Healthcare professionals are asked to report any suspected adverse reactions via the Yellow Card Scheme Website: https://www.mhra.gov.uk/ yellowcard.

How to Store Isopto Carpine

Keep this medicine out of the sight and reach of children. Make sure the container is properly closed after each use. Store Pilocarpine Eye Drops in their original container to protect from moisture and away from direct light. Store below 25°C. Do not use Pilocarpine Eye Drops after the expiry date which is printed on the label. The expiry date refers to the last day of that month. Dispose of this medicine 28 days after opening. Medicines should not be disposed of via waste water or household waste. Ask your pharmacist how to dispose of medicines no longer required. These measures will help to protect the environment

Fast Shipping

2 to 3 weeks on average

The average shipping time is 2 weeks in North America and 4 weeks internationally. We offer free shipping on all orders shipped to North America. Shipping is a flat rate of $20.00 for all other countries.

Price Match Guarantee

If you have been prescribed medication by your doctor and cannot afford the high price at your local pharmacy, Medix Pharmacy is the solution for you. All orders are backed with a price match and satisfaction guarantee.

Your Trusted Pharmacy Referral Service

Medix Pharmacy is an international pharmacy referral service. With a network of licensed pharmacy partners in Canada, United Kingdom, Australia, and New Zealand, we are able to help you lower the costs of your medications.

Our pharmacy partners are all thoroughly vetted and qualified to ensure that the medication you receive is cost effective, safe and effective. Because we only work with licensed pharmacies, you can rest assured that your medication is safe, effective, and genuine.

  • Free standard delivery to your door, to any international address
  • Option to add Tracked Deliveries
  • Handy reminders to re-order so you do not run out
  • Professional & Knowledgeable Customer Services Team
  • Save time, with no need for repeated trips to your physician or local drugstore

With a dedicated customer service team, free standard shipping, and a record of providing significant saving for our customers, we believe that you do not need to compromise quality or safety in your search for value.

If you are unable to find your prescribed medicine on our website, please fill out the form below and we will confirm pricing and availability within 1 business day. You may also call us at 1-866-500-6633 and one of our patient care representatives will be happy to assist you.