COVID-19 SERVICE UPDATE – JULY 2021
Shipping Update

We are now seeing improvements in our shipping times. However, things are not yet back to normal and there are still some delays occurring. We will provide updates as the situation changes.

Our normal shipping time averages 1 - 2 weeks. Due to the pandemic, shipments may sometimes take an additional 2 – 4 weeks to arrive, depending on the source country of your order. Shipments from the United Kingdom and Canada are generally quicker than from other countries.

Please note that these times are averages and individual shipping times will vary. We highly recommend that you place your order at least 2 – 4 weeks or more ahead of your normal reorder time to avoid running out of your medication.

We offer a shipping guarantee when you place an order with us. If your order does not arrive within 6 weeks from the date it was shipped, we will re-ship your order to you at no additional cost.

Call Center

Our call center hours of operation are 6:00 am – 9:00 pm Central Time on Monday to Friday, and 7:00 am – 7:00 pm Central Time on Saturday and Sunday.

If you are experiencing increased hold times or are calling outside of these hours, please leave us a message or send us an email and we will get back to you as soon as we can. Due to increased demand on telephone networks worldwide, you may experience some intermittent connection problems. If this happens our agents will call you back.

Our Commitment

If you have any questions about any changes in our service please do not hesitate to contact us. Our staff are working tirelessly to ensure the timely fulfillment and delivery of all orders. The health and safety of our customers and staff is our highest priority and we remain committed to providing service at the highest level.

We appreciate your business and thank you for your continued support.


Management and Staff
Medix Pharmacy

Namenda Oral Drops
(Memantine Hydrochloride)

Prescription Settings Edit

Brand Name Choices

Namenda 10mg/mL
Namenda 10mg/mL Oral Solution

Marketed as Ebixa Pump Actuation Oral Solution in United Kingdom

Memantine Hydrochloride

Manufactured by Lundbeck

Product of United Kingdom

Dispensed by a licensed pharmacy in the United Kingdom

* Each pump actuation delivers 0.5mL of solution containing 5mg of Memantine Hydrochloride.

Prescription Required

Parallel Import

Generic Choices

Memantine Hydrochloride 10mg/mL
Memantine Hydrochloride 10mg/mL Oral Solution

Generic Equivalent of Namenda Oral Drops 10mg/mL

Manufactured by Various UK Generic Manufacturers (MHRA Approved)

Product of United Kingdom

Dispensed by a licensed pharmacy in the United Kingdom

Prescription Required

What Namenda Oral Drops is and what it is used for

Alzhok belongs to a group of medicines known as anti-dementia medicines. Memory loss in Alzheimer’s disease is due to a disturbance of message signals in the brain. The brain contains socalled N-methyl-D-aspartate (NMDA)-receptors that are involved in transmitting nerve signals important in learning and memory. Alzhok belong to a group of medicines called NMDA-receptor antagonists. Alzhok act on these NMDAreceptors improving the transmission of nerve signals and the memory. Alzhok is used for the treatment of patients with moderate to severe Alzheimer’s disease in adults.

How to take Namenda Oral Drops

Always take this medicine exactly as your doctor has told you. Check with your doctor or pharmacist if you are not sure. The recommended treatment dose of 20 mg per day is achieved by a gradual increase of Alzhok dose during the first 3 weeks of treatment. The treatment scheme is also indicated on the treatment initiation pack. Take one tablet once a day. week 1 One 5 mg tablet week 2 One 10 mg tablet week 3 One 15 mg tablet week 4 and beyond One 20 mg tablet The usual starting dose is one 5 mg tablet once a day for the first week. This is increased to one 10 mg tablet once a day in the second week and to one 15 mg tablet once a day in the third week. From the fourth week on, the usual dose is 20 mg once a day (two tablets of 10 mg or 1 tablet of 20 mg). Dosage in patients with impaired kidney function If you have impaired (poor) kidney function, your doctor will decide upon a dose that suits your condition. In this case, monitoring of your kidney function should be performed by your doctor at specified intervals. Method of administration
• This medicine should be administered orally (by mouth) once a day.
• To benefit from your medicine you should take it regularly every day at the same time of the day.
• The tablets can be taken with or without food.
• The tablets are best taken dissolved in half a glass of water, however, they can also be taken whole, with a drink of water.
• Dissolve the tablet, that your doctor has told you to take, in a glass of water, and then drink all of it immediately.
• Do not leave your drink where someone else may drink it as your medicine could harm them. Duration of treatment Continue to take this medicine as long as it is of benefit to you. Your doctor should assess your treatment on a regular basis. If you take more Alzhok than you should
•In general, taking more Alzhok than you have been prescribed should not result in any harm to you. You may experience increased symptoms as described in section 4 “Possible side effects”.
•If you take a large overdose of Alzhok, contact your doctor or get medical advice, as you may need medical attention. If you forget to take Alzhok
•If you find you have forgotten to take your dose of Alzhok, wait and take your next dose at the usual time.
•Do not take a double dose to make up for a forgotten dose. If you have any further questions on the use of this medicine, ask your doctor or pharmacist

Possible side effects

Like all medicines, this medicine can cause side effects, although not everybody gets them. In general, the observed side effects are mild to moderate. Alzheimer’s disease has been associated with depression, suicidal thoughts and suicide. These problems have been experienced by patients being treated with Alzhok.

Common (may affect up to 1 in 10 people):
• Headache.
• Sleepiness.
• Constipation.
• Elevated liver function test results.
• Dizziness, problems with your balance.
• Shortness of breath.
• High blood pressure.
• Drug hypersensitivity.

Uncommon (may affect up to 1 in 100 people):
• Tiredness.
• Fungal infections.
• Confusion.
• Hallucinations.
• Being sick (vomiting).
• Abnormal gait.
• Heart failure.
• Blood clots in your veins (thrombosis/thromboembolism). Very

Rare (may affect up to 1 in 10,000 people):
• Seizures.

Not known (frequency cannot be estimated from the available data):
• Inflammation of the pancreas.
• Inflammation of the liver (hepatitis).
• Psychotic reactions.

Reporting of side effects If you get any side effects, talk to your doctor or pharmacist. This includes any possible side effects not listed in this leaflet. You can also report side effects directly via the national reporting system. By reporting side effects you can help provide more information on the safety of this medicine. United Kingdom Yellow Card Scheme Website: www.mhra.gov.uk/yellowcard or search for MHRA Yellow Card in the Google Play or Apple App Store Malta ADR Reporting Website: www.medicinesauthority.gov.mt/adrportal

How to Store Namenda Oral Drops

Keep this medicine out of the sight and reach of children. Do not use this medicine after the expiry date which is stated on the carton and the blister after EXP. The expiry date refers to the last day of that month. This medicinal product does not require any special temperature storage conditions. Store in the original package in order to protect from moisture. Do not throw away any medicines via wastewater or household waste. Ask your pharmacist how to throw away medicines you no longer use. These measures will help protect the environmen

Fast Shipping

2 to 3 weeks on average

The average shipping time is 2 weeks in North America and 4 weeks internationally. We offer free shipping on all orders shipped to North America. Shipping is a flat rate of $20.00 for all other countries.

Price Match Guarantee

If you have been prescribed medication by your doctor and cannot afford the high price at your local pharmacy, Medix Pharmacy is the solution for you. All orders are backed with a price match and satisfaction guarantee.

Your Trusted Pharmacy Referral Service

Medix Pharmacy is an international pharmacy referral service. With a network of licensed pharmacy partners in Canada, United Kingdom, Australia, and New Zealand, we are able to help you lower the costs of your medications.

Our pharmacy partners are all thoroughly vetted and qualified to ensure that the medication you receive is cost effective, safe and effective. Because we only work with licensed pharmacies, you can rest assured that your medication is safe, effective, and genuine.

  • Free standard delivery to your door, to any international address
  • Option to add Tracked Deliveries
  • Handy reminders to re-order so you do not run out
  • Professional & Knowledgeable Customer Services Team
  • Save time, with no need for repeated trips to your physician or local drugstore

With a dedicated customer service team, free standard shipping, and a record of providing significant saving for our customers, we believe that you do not need to compromise quality or safety in your search for value.

If you are unable to find your prescribed medicine on our website, please fill out the form below and we will confirm pricing and availability within 1 business day. You may also call us at 1-866-500-6633 and one of our patient care representatives will be happy to assist you.