COVID-19 SERVICE UPDATE – JULY 2021
Shipping Update

We are now seeing improvements in our shipping times. However, things are not yet back to normal and there are still some delays occurring. We will provide updates as the situation changes.

Our normal shipping time averages 1 - 2 weeks. Due to the pandemic, shipments may sometimes take an additional 2 – 4 weeks to arrive, depending on the source country of your order. Shipments from the United Kingdom and Canada are generally quicker than from other countries.

Please note that these times are averages and individual shipping times will vary. We highly recommend that you place your order at least 2 – 4 weeks or more ahead of your normal reorder time to avoid running out of your medication.

We offer a shipping guarantee when you place an order with us. If your order does not arrive within 6 weeks from the date it was shipped, we will re-ship your order to you at no additional cost.

Call Center

Our call center hours of operation are 6:00 am – 9:00 pm Central Time on Monday to Friday, and 7:00 am – 7:00 pm Central Time on Saturday and Sunday.

If you are experiencing increased hold times or are calling outside of these hours, please leave us a message or send us an email and we will get back to you as soon as we can. Due to increased demand on telephone networks worldwide, you may experience some intermittent connection problems. If this happens our agents will call you back.

Our Commitment

If you have any questions about any changes in our service please do not hesitate to contact us. Our staff are working tirelessly to ensure the timely fulfillment and delivery of all orders. The health and safety of our customers and staff is our highest priority and we remain committed to providing service at the highest level.

We appreciate your business and thank you for your continued support.


Management and Staff
Medix Pharmacy

Valisone Ointment
(Betamethasone Valerate)

Prescription Settings Edit

Brand Name Choices

Betaderm 0.1%
Betaderm 0.1% Ointment

Betamethasone Valerate

Manufactured by Taro Pharmaceuticals Inc.

Product of Canada

Dispensed by an approved Canadian pharmacy partner

Prescription Required

Generic Choices

Betamethasone Valerate 0.1%
Betamethasone Valerate 0.1% Ointment

Generic Equivalent of Valisone Ointment 0.1%

Manufactured by Mylan Pharmaceuticals

Product of New Zealand

Dispensed by an international pharmacy partner

Prescription Required

Betamethasone Valerate 0.1%
Betamethasone Valerate 0.1% Ointment

Generic Equivalent of Valisone Ointment 0.1%

Manufactured by Various UK Generic Manufacturers (MHRA Approved)

Product of United Kingdom

Dispensed by a licensed pharmacy in the United Kingdom

Prescription Required

More Generic Choices

What Valisone Ointment is and what it is used for

Audavate contains a medicine called betamethasone valerate. It belongs to a group of medicines called steroids. It helps to reduce swelling and irritation. Audavate is used to help reduce the redness and itchiness of certain skin problems. These skin problems include eczema, psoriasis and dermatitis.

How to take Valisone Ointment

Always use this medicine exactly as your doctor or pharmacist has told you. Check with your doctor or pharmacist if you are not sure. Using this medicine
• You usually apply Audavate 1 to 3 times a day. This may be reduced as your skin begins to get better, or stopped when it is better.
• This ointment is for use on your skin only.
• Do not use more than the amount prescribed for you.
• Do not use on large areas of the body for a long time (such as every day for many weeks or months), unless your doctor tells you to.
• The germs that cause infections like warm and moist conditions under bandages or dressings, so always clean the skin before a fresh dressing is put on.
• If you are applying the ointment on someone else make sure you wash your hands after use or wear disposable plastic gloves.
• If your skin problem does not improve in 2 to 4 weeks, talk to your doctor. Guidance on how to apply the ointment 1. Wash your hands. 2.Gently rub the correct amount of ointment into the skin until it has all disappeared. You can measure how much Audavate to use with your fingertip.This picture shows one fingertip unit. 3.Unless you are meant to apply the ointment to your hands as a part of the treatment, wash them again after using the ointment. For an adult: You should find that:
• two fingertips of ointment will cover both hands or one foot
• three fingertips of ointment will cover one arm
• six fingertips of ointment will cover one leg
• fourteen fingertips of ointment will cover the front and back of the body. Do not worry if you find you need a little more or a little less than this. It is only a rough guide. For a child:
• Do not use it on children under 1 years of age.
• The smaller the child the less you will need to use.
• A child of 4 years needs about a third of the adult amount.
• A course of treatment for a child should not normally last more than 5 days
•unless your doctor has told you to use it for longer.

Possible side effects

Like all medicines, this medicine can cause side effects, although not everybody gets them. Stop using Audavate and tell your doctor as soon as possible if:
• you develop a generalized rash on your skin
• you find that your skin problem gets worse or become swollen during treatment. You may be allergic to the ointment, have an infection or need other treatment.
• you have psoriasis you may get raised bumps with pus under the skin. This can happen very rarely during or after treatment and is known as pustular psoriasis.

Other side effects you may notice when using Audavate include:

Common (may affect up to 1 in 10 people)
• A feeling of burning, pain, irritation or itching where the ointment is applied. Very

Rare (may affect up to 1 in 10,000 people)
• An increased risk of infection
• An allergic skin reaction
• Rash, itchy bumpy skin or redness of the skin
• Thinning and dryness of your skin and it may also damage or wrinkle more easily
• Stretch marks may develop.
• Veins under the surface of your skin may become more noticeable.
• Increased hair growth or reduction in hair growth or hair loss and changes in skin colour.
• Thinning of your skin that may also damage more easily.
• Weight gain, rounding of the face and high blood pressure. These are more likely to happen in infants and children.
• Bones can become thin, weak and break easily
• Cloudy lens in the eye (cataract) or increased pressure in eye (glaucoma)
• Increased blood sugar levels or sugar in the urine
• High blood pressure
• Slow growth in children

Not known (frequency cannot be estimated from the available data):
• Blurred vision

Reporting of side effects If you get any side effects, talk to your doctor or pharmacist. This includes any possible side effects not listed in this leaflet. You can also report side effects directly via the yellow card scheme at www.mhra.gov.uk/yellowcard. By reporting side effects you can help provide more information on the safety of this medicine.

How to Store Valisone Ointment

Keep this medicine out of the sight and reach of children. Do not store above 30 °C. Once opened, do not use this medicine for more than 3 months. Do not use this medicine after the expiry date which is stated on the tube or carton. The expiry date refers to the last day of that month. Do not throw away medicines via wastewater or household waste. Ask your pharmacist how to throw away medicines you no longer use. These measures will help protect the environment

Fast Shipping

2 to 3 weeks on average

The average shipping time is 2 weeks in North America and 4 weeks internationally. We offer free shipping on all orders shipped to North America. Shipping is a flat rate of $20.00 for all other countries.

Price Match Guarantee

If you have been prescribed medication by your doctor and cannot afford the high price at your local pharmacy, Medix Pharmacy is the solution for you. All orders are backed with a price match and satisfaction guarantee.

Your Trusted Pharmacy Referral Service

Medix Pharmacy is an international pharmacy referral service. With a network of licensed pharmacy partners in Canada, United Kingdom, Australia, and New Zealand, we are able to help you lower the costs of your medications.

Our pharmacy partners are all thoroughly vetted and qualified to ensure that the medication you receive is cost effective, safe and effective. Because we only work with licensed pharmacies, you can rest assured that your medication is safe, effective, and genuine.

  • Free standard delivery to your door, to any international address
  • Option to add Tracked Deliveries
  • Handy reminders to re-order so you do not run out
  • Professional & Knowledgeable Customer Services Team
  • Save time, with no need for repeated trips to your physician or local drugstore

With a dedicated customer service team, free standard shipping, and a record of providing significant saving for our customers, we believe that you do not need to compromise quality or safety in your search for value.

If you are unable to find your prescribed medicine on our website, please fill out the form below and we will confirm pricing and availability within 1 business day. You may also call us at 1-866-500-6633 and one of our patient care representatives will be happy to assist you.