COVID-19 SERVICE UPDATE – JULY 2021
Shipping Update

We are now seeing improvements in our shipping times. However, things are not yet back to normal and there are still some delays occurring. We will provide updates as the situation changes.

Our normal shipping time averages 1 - 2 weeks. Due to the pandemic, shipments may sometimes take an additional 2 – 4 weeks to arrive, depending on the source country of your order. Shipments from the United Kingdom and Canada are generally quicker than from other countries.

Please note that these times are averages and individual shipping times will vary. We highly recommend that you place your order at least 2 – 4 weeks or more ahead of your normal reorder time to avoid running out of your medication.

We offer a shipping guarantee when you place an order with us. If your order does not arrive within 6 weeks from the date it was shipped, we will re-ship your order to you at no additional cost.

Call Center

Our call center hours of operation are 6:00 am – 9:00 pm Central Time on Monday to Friday, and 7:00 am – 7:00 pm Central Time on Saturday and Sunday.

If you are experiencing increased hold times or are calling outside of these hours, please leave us a message or send us an email and we will get back to you as soon as we can. Due to increased demand on telephone networks worldwide, you may experience some intermittent connection problems. If this happens our agents will call you back.

Our Commitment

If you have any questions about any changes in our service please do not hesitate to contact us. Our staff are working tirelessly to ensure the timely fulfillment and delivery of all orders. The health and safety of our customers and staff is our highest priority and we remain committed to providing service at the highest level.

We appreciate your business and thank you for your continued support.


Management and Staff
Medix Pharmacy

Valisone Scalp Lotion
(Betamethasone Valerate)

Prescription Settings Edit

Brand Name Choices

Valisone 0.1%
Valisone 0.1% Scalp Lotion

Marketed as Betnovate Scalp Application in United Kingdom

Betamethasone Valerate

Manufactured by GlaxoSmithKline

Product of United Kingdom

Dispensed by a licensed pharmacy in the United Kingdom

Prescription Required

Parallel Import

Betaderm Scalp Lotion 0.1%
Betaderm Scalp Lotion 0.1% Scalp Lotion

Betamethasone Valerate

Manufactured by Taro

Product of Canada

Dispensed by an approved Canadian pharmacy partner

Prescription Required

Generic Choices

Betamethasone Valerate 0.1%
Betamethasone Valerate 0.1% Scalp Lotion

Marketed as Ratio-Ectosone Scalp Lotion in Canada

Generic Equivalent of Valisone Scalp Lotion 0.1%

Manufactured by Ratiopharm Inc.

Product of Canada

Dispensed by an approved Canadian pharmacy partner

Prescription Required

What Valisone Scalp Lotion is and what it is used for

Betnovate Scalp Application (called ‘Betnovate’ in this leaflet) contains a medicine called betamethasone valerate. It belongs to a group of medicines called steroids that help to reduce swelling and irritation. Betnovate is used to help reduce the redness and itchiness of certain scalp problems, such as psoriasis and dermatitis.

How to take Valisone Scalp Lotion

Always use this medicine exactly as your doctor has told you. Check with your doctor or pharmacist if you are not sure. Using this medicine
• You usually put Betnovate on your scalp in the morning and at night. This may be reduced as your scalp problem begins to get better.
• Do not use Betnovate more often than prescribed.
• Do not use it for a long time (such as every day for many weeks or months)
•unless your doctor tells you to.
• Be very careful not to get the liquid in your eyes. Do not touch your eyes until you have washed your hands.
• If you wash or shampoo your hair it should be dried before applying the liquid.
• If you are applying Betnovate on someone else make sure you wash your hands after use or wear disposable plastic gloves.
• Do not dry your hair with a hairdryer.
• This product is flammable. Keep the liquid away from open fires and flames and all sources of ignition including smoking during application and immediately after use. Guidance on how to apply the liquid 1 Wash your hands. 2 Unscrew the bottle cap and place the nozzle on the scalp that needs treating. 3 Gently squeeze the bottle to cover the area with a thin and even layer of liquid. 4 You can rub this liquid in, but you don’t have to. 5 Your scalp will feel cool until the liquid has dried. 6 Wash your hands again. 7 It is important not to exceed the prescribed amount.

Possible side effects

Like all medicines, this medicine can cause side effects, although not everybody gets them. Stop using Betnovate and tell your doctor immediately if:
• you find that your skin condition gets worse, you develop a generalised rash or your skin becomes swollen during treatment. You may be allergic to Betnovate, have an infection or need other treatment.
• you have psoriasis and get raised bumps with pus under the skin. This can happen very rarely during or after treatment and is known as pustular psoriasis.

Other side effects you may notice when using Betnovate include:

Common (may affect up to 1 in 10 people)
• a feeling of burning, pain, irritation or itching where the liquid is applied.

Very rare (may affect up to 1 in 10,000 people)
• an increased risk of infection
• an allergic skin reaction where the liquid is applied
• rash, itchy bumpy skin or redness of the skin
• thinning and dryness of your skin and it may also damage or wrinkle more easily
• stretch marks may develop
• veins under the surface of your skin may become more noticeable
• an increase or reduction in hair growth or hair loss and changes in skin colour
• weight gain, rounding of the face
• delayed weight gain or slowing of growth in children
• bones can become thin, weak and break easily
• cloudy lens in the eye (cataract) or increased pressure in eye (glaucoma)
• increased blood sugar levels or sugar in the urine
• high blood pressure

How to Store Valisone Scalp Lotion

Keep out of the sight and reach of children.
• Do not use this medicine after the expiry date which is stated on the bottle label or carton after (Exp). The expiry date refers to the last day of that month.
• Do not store above 25°C.
• Keep the container tightly closed when not in use. Contents are flammable. Keep Betnovate Scalp Application away from all sources of fire, flame and heat.
• Do not leave Betnovate Scalp Application in direct sunlight.
• Do not throw away medicines via wastewater or household waste. Ask your pharmacist how to throw away medicines you no longer use. These measures will help protect the environment.

Fast Shipping

2 to 3 weeks on average

The average shipping time is 2 weeks in North America and 4 weeks internationally. We offer free shipping on all orders shipped to North America. Shipping is a flat rate of $20.00 for all other countries.

Price Match Guarantee

If you have been prescribed medication by your doctor and cannot afford the high price at your local pharmacy, Medix Pharmacy is the solution for you. All orders are backed with a price match and satisfaction guarantee.

Your Trusted Pharmacy Referral Service

Medix Pharmacy is an international pharmacy referral service. With a network of licensed pharmacy partners in Canada, United Kingdom, Australia, and New Zealand, we are able to help you lower the costs of your medications.

Our pharmacy partners are all thoroughly vetted and qualified to ensure that the medication you receive is cost effective, safe and effective. Because we only work with licensed pharmacies, you can rest assured that your medication is safe, effective, and genuine.

  • Free standard delivery to your door, to any international address
  • Option to add Tracked Deliveries
  • Handy reminders to re-order so you do not run out
  • Professional & Knowledgeable Customer Services Team
  • Save time, with no need for repeated trips to your physician or local drugstore

With a dedicated customer service team, free standard shipping, and a record of providing significant saving for our customers, we believe that you do not need to compromise quality or safety in your search for value.

If you are unable to find your prescribed medicine on our website, please fill out the form below and we will confirm pricing and availability within 1 business day. You may also call us at 1-866-500-6633 and one of our patient care representatives will be happy to assist you.