COVID-19 SERVICE UPDATE – JULY 2021
Shipping Update

We are now seeing improvements in our shipping times. However, things are not yet back to normal and there are still some delays occurring. We will provide updates as the situation changes.

Our normal shipping time averages 1 - 2 weeks. Due to the pandemic, shipments may sometimes take an additional 2 – 4 weeks to arrive, depending on the source country of your order. Shipments from the United Kingdom and Canada are generally quicker than from other countries.

Please note that these times are averages and individual shipping times will vary. We highly recommend that you place your order at least 2 – 4 weeks or more ahead of your normal reorder time to avoid running out of your medication.

We offer a shipping guarantee when you place an order with us. If your order does not arrive within 6 weeks from the date it was shipped, we will re-ship your order to you at no additional cost.

Call Center

Our call center hours of operation are 6:00 am – 9:00 pm Central Time on Monday to Friday, and 7:00 am – 7:00 pm Central Time on Saturday and Sunday.

If you are experiencing increased hold times or are calling outside of these hours, please leave us a message or send us an email and we will get back to you as soon as we can. Due to increased demand on telephone networks worldwide, you may experience some intermittent connection problems. If this happens our agents will call you back.

Our Commitment

If you have any questions about any changes in our service please do not hesitate to contact us. Our staff are working tirelessly to ensure the timely fulfillment and delivery of all orders. The health and safety of our customers and staff is our highest priority and we remain committed to providing service at the highest level.

We appreciate your business and thank you for your continued support.


Management and Staff
Medix Pharmacy

Vaniqa Cream
(Eflornithine Hydrochloride)

Prescription Settings Edit

Brand Name Choices

Vaniqa 13.9%
Vaniqa 13.9% Cream

Eflornithine Hydrochloride

Manufactured by Almirall Ltd

Product of United Kingdom

Dispensed by a licensed pharmacy in the United Kingdom

* UK label strength is 11.5% which is equivalent to 13.9% in the USA. The label shows 11.5% because it does not include the hydrochloride salt within its weight or strength. Both products contain the same strength of active ingrediient.

Prescription Required

Parallel Import

Vaniqa 13.9%
Vaniqa 13.9% Cream

Eflornithine Hydrochloride

Manufactured by Triton Pharma Inc

Product of Canada

Dispensed by an approved Canadian pharmacy partner

Prescription Required

More Brand Name Choices

Generic Choices

Eflornithine Hydrochloride 13.9%
Eflornithine Hydrochloride 13.9% Cream

Marketed as Eflora Cream in India

Generic Equivalent of Vaniqa Cream 13.9%

Manufactured by Ranbaxy

Product of India

Dispensed by an international pharmacy partner

Prescription Required

What Vaniqa Cream is and what it is used for

Vaniqa contains the active substance eflornithine. Eflornithine slows down the growth of hair through its effect on a specific enzyme (a protein in the body involved in the production of hair). Vaniqa is used to reduce the growth of excessive hair (Hirsutism) on the face of women older than 18 years of age.

How to take Vaniqa Cream

Always use this medicine exactly as your doctor has told you. Check with your doctor or pharmacist if you are not sure.
• Use twice a day, at least 8 hours apart.
• If you experience irritation (e.g. stinging burning), reduce the use of Vaniqa to once daily until the irritation has gone. If it persists contact your doctor.
• If you have just shaved or used any other hair removal method, wait at least 5 minutes before using Vaniqa. It may sting or burn if you put this cream on cut or irritated skin.
• Clean and dry the areas of the skin where you will be using the cream.
• Apply a thin layer of cream and rub it in thoroughly until no visual residual product remains on the treated areas.
• If possible, do not wash these areas of skin for 4 hours after applying the cream
• Wash your hands after applying the cream.
• Wait at least 5 minutes before using make-up or sunscreen on the same areas.
• When using on the face, avoid contact with your eyes or the inside of your nose or mouth. If you should accidentally get Vaniqa into your eyes, mouth or nose, rinse well with water. Vaniqa is not a depilatory cream, so you may need to continue with your hair removal method, for example by shaving or plucking. It may take 8 weeks before you see results. It is important to continue using the cream. If you do not see any improvement after using it for 4 months contact your doctor. If you stop using it your original hair growth may return within 8 weeks. 3 If you use more Vaniqa than you should If you put too much cream on your skin, it is unlikely to harm you. If you or anyone else accidentally swallows Vaniqa, contact your doctor immediately. If you forget to use Vaniqa Apply straight away, but wait at least 8 hours before using it again. If you stop using Vaniqa To maintain the reduction of hair growth keep using Vaniqa continuously as indicated. If you have any further questions on the use of this medicine, ask your doctor or pharmacist

Possible side effects

Like all medicines, this medicine can cause side effects, although not everybody gets them. Side effects are usually limited to the skin and mild in intensity. In such cases they normally resolve without discontinuation of Vaniqa. The frequency of possible side effects listed below is defined using the following convention: very common (affects more than 1 user in 10) common (affects 1 to 10 users in 100) uncommon (affects 1 to 10 users in 1,000) rare (affects 1 to 10 users in 10,000) very rare (affects less than 1 user in 10,000) not known (frequency cannot be estimated from the available data).

Very common (affects more than 1 user in 10) o acne

Common (affects 1 to 10 users in 100) o dry skin o hair loss o inflammation around the hair shaft o itching o rash o redness o skin irritation and bumps caused by shaving o skin irritation o stinging, tingling or burning feeling on the skin

Uncommon (affects 1 to 10 users in 1,000) o bumpy rash (papular rash) o cold sores o redness and irritation at the site where the cream is applied o eczema o inflammed, dry, cracked or numb lips o ingrowing hairs o pale areas on the skin 4 o skin bleeding o skin boils o skin flushing o skin inflammation o sore skin o swelling of the mouth or face o unusual hair texture or hair growth

Rare (affects 1 to 10 users in 10,000) o abnormal skin growth (skin neoplasm) o excessive hair growth o flushing, facial redness and pimples possibly with pus o other skin disorders o red, scaly and itchy skin inflammation (seborrhoeic dermatitis) o red, bumpy or blistering rash o skin cysts o skin tightness

Reporting of side effects If you get any side effects, talk to your doctor or pharmacist. This includes any possible side effects not listed in this leaflet. You can also report side effects directly via (see details below) United Kingdom Yellow Card Scheme, Website: www.mhra.gov.uk/yellowcard or search for MHRA Yellow Card in the Google Play or Apple App Store. Ireland HPRA Pharmacovigilance, Earlsfort Terrace, IRL
•Dublin 2, Tel: +353 1 6764971, Fax: +353 1 6762517, Website: www.hpra.ie, e-mail: [email protected] By reporting side effects you can help provide more information on the safety of this medicine

How to Store Vaniqa Cream

Keep this medicine out of the sight and reach of children. Do not use this medicine after the expiry date which is stated on the box and on the bottom of the tube after EXP. The expiry date refers to the last day of that month. Discard the opened tube with any remaining cream after 6 months. Make sure the cap of the tube is tightly closed after each use. Do not store above 25°C. Do not throw away any medicines via wastewater or household waste. Ask your pharmacist how to throw away medicines you no longer use. These measures will help protect the environment.

Fast Shipping

2 to 3 weeks on average

The average shipping time is 2 weeks in North America and 4 weeks internationally. We offer free shipping on all orders shipped to North America. Shipping is a flat rate of $20.00 for all other countries.

Price Match Guarantee

If you have been prescribed medication by your doctor and cannot afford the high price at your local pharmacy, Medix Pharmacy is the solution for you. All orders are backed with a price match and satisfaction guarantee.

Your Trusted Pharmacy Referral Service

Medix Pharmacy is an international pharmacy referral service. With a network of licensed pharmacy partners in Canada, United Kingdom, Australia, and New Zealand, we are able to help you lower the costs of your medications.

Our pharmacy partners are all thoroughly vetted and qualified to ensure that the medication you receive is cost effective, safe and effective. Because we only work with licensed pharmacies, you can rest assured that your medication is safe, effective, and genuine.

  • Free standard delivery to your door, to any international address
  • Option to add Tracked Deliveries
  • Handy reminders to re-order so you do not run out
  • Professional & Knowledgeable Customer Services Team
  • Save time, with no need for repeated trips to your physician or local drugstore

With a dedicated customer service team, free standard shipping, and a record of providing significant saving for our customers, we believe that you do not need to compromise quality or safety in your search for value.

If you are unable to find your prescribed medicine on our website, please fill out the form below and we will confirm pricing and availability within 1 business day. You may also call us at 1-866-500-6633 and one of our patient care representatives will be happy to assist you.