COVID-19 SERVICE UPDATE – JULY 2021
Shipping Update

We are now seeing improvements in our shipping times. However, things are not yet back to normal and there are still some delays occurring. We will provide updates as the situation changes.

Our normal shipping time averages 1 - 2 weeks. Due to the pandemic, shipments may sometimes take an additional 2 – 4 weeks to arrive, depending on the source country of your order. Shipments from the United Kingdom and Canada are generally quicker than from other countries.

Please note that these times are averages and individual shipping times will vary. We highly recommend that you place your order at least 2 – 4 weeks or more ahead of your normal reorder time to avoid running out of your medication.

We offer a shipping guarantee when you place an order with us. If your order does not arrive within 6 weeks from the date it was shipped, we will re-ship your order to you at no additional cost.

Call Center

Our call center hours of operation are 6:00 am – 9:00 pm Central Time on Monday to Friday, and 7:00 am – 7:00 pm Central Time on Saturday and Sunday.

If you are experiencing increased hold times or are calling outside of these hours, please leave us a message or send us an email and we will get back to you as soon as we can. Due to increased demand on telephone networks worldwide, you may experience some intermittent connection problems. If this happens our agents will call you back.

Our Commitment

If you have any questions about any changes in our service please do not hesitate to contact us. Our staff are working tirelessly to ensure the timely fulfillment and delivery of all orders. The health and safety of our customers and staff is our highest priority and we remain committed to providing service at the highest level.

We appreciate your business and thank you for your continued support.


Management and Staff
Medix Pharmacy

Voltaren Eye Drops
(Diclofenac Sodium)

Prescription Settings Edit

Brand Name Choices

Voltaren 0.1%
Voltaren 0.1% Eye Solution/Drops

Diclofenac Sodium

Manufactured by Novartis

Product of New Zealand

Dispensed by an international pharmacy partner

Prescription Required

Voltaren 0.1%
Voltaren 0.1% Eye Solution/Drops

Marketed as Voltarol in United Kingdom

Diclofenac Sodium

Manufactured by Thea Pharmaceuticals Ltd

Product of United Kingdom

Dispensed by a licensed pharmacy in the United Kingdom

Prescription Required

Parallel Import

Voltaren 0.1%
Voltaren 0.1% Eye Solution/Drops

Diclofenac Sodium

Manufactured by Alcon Canada Inc.

Product of Canada

Dispensed by an approved Canadian pharmacy partner

Prescription Required

Voltaren 0.1%
Voltaren 0.1% Eye Solution/Drops

Marketed as Voltarol Single Dose Unit in United Kingdom

Diclofenac Sodium

Manufactured by Thea Pharmaceuticals Ltd

Product of United Kingdom

Dispensed by a licensed pharmacy in the United Kingdom

Prescription Required

Parallel Import

More Brand Name Choices

Generic Choices

No generic medication is available for Voltaren Eye Drops (Diclofenac Sodium)

What Voltaren Eye Drops is and what it is used for

1. What Voltarol Emulgel is and what it is used for Voltarol Emulgel contains the active substance diclofenac which belongs to a group of medicines called non-steroidal anti-inflammatory drugs (NSAIDs). It is specially formulated for rubbing into the skin and used to relieve pain and reduce inflammation and swelling in painful conditions affecting the joints and muscles. Voltarol Emulgel can be used to treat:
• muscle and joint injuries (e.g. sprains, strains, bruises, backache, sports injuries)
• tendonitis (e.g. tennis elbow)
• osteoarthritis

How to take Voltaren Eye Drops


• Always use Voltarol Emulgel exactly as your doctor has told you.
• The gel is for external use only. Do not use it in your mouth. Inform your doctor immediately in case of accidental swallowing.
• Do not put Voltarol Emulgel in your eyes. If this happens, rinse your eyes well with clean water. See your doctor or pharmacist if any discomfort persists. Adults 1. Take the tube out of the carton: a. For the aluminium tube: Before first use, pierce the sealing membrane of the tube with the spiked top of the cap. Do not use if seal is broken Voltarol ® 1.16% Emulgel ® gel Diclofenac diethylammonium Patient Information Leaflet R E C T O 1 2 1 2 1 4 8 10 10 83.6 210 8 pt Helvetica Neue LT Pro A Process Black Order – AWF Reference Format Pharma code Colour Font Minimum font size Reference MKT Production site Reference SITE Pre-press VOLT EMULG 1% 100 G GB_318319A_PIL Sonoco-Trident
•TR1234177/1/AWK
•14/03/2017 AWF 27485
•OTDC 457236 XXX 148 x 210 mm Novartis Wehr
•DE XXXXXX Draft
•Recto/Verso Pharma code XXX b. For the laminated tube: Unscrew and remove cap. When using for the first time, reverse the cap, engage with the nozzle, twist and remove the seal from the tube. Do not use if seal is broken. 2. Gently squeeze out a small amount of gel from the tube and apply to the painful or swollen area 3 to 4 times a day, slowly rubbing into the skin. The amount needed will vary depending on the size of the painful or swollen area; an amount ranging in size from a 1 penny to a 2 pence piece will usually be sufficient. You may notice a slight cooling effect when you rub the gel in. 3. Do not rub the gel into cuts, open wounds or any other area where the skin is abnormal. After rubbing the gel into the skin, do not cover with bandages or sticking plaster. 4. Be careful not to get the gel in your eyes. If this happens, rinse your eyes with clean water and tell your doctor. 5. Wash your hands after rubbing in Voltarol Emulgel, unless your hands are the site being treated. Replace the cap. 6. Allow at least four hours between applications of the gel. Do not apply more than 4 times in any 24 hour period. This medicine is not recommended for use in children under 14 years of age. Do not use Voltarol Emulgel for more than:
• 2 weeks for muscle and joints injuries (e.g. sprains, strains, bruises) or tendonitis.
• If you are using the gel for arthritis, your doctor may wish to review your treatment regularly. If symptoms do not improve within this time, or they get worse, consult your doctor. In children aged 14 years and over, if this product is required for more than 7 days for pain relief or if the symptoms worsen the patient/parents of the adolescent is/are advised to consult a doctor. If you use more Voltarol Emulgel than you should If you or a child accidentally swallows Voltarol Emulgel, contact your doctor or accident and emergency department immediately. If you forget to use Voltarol Emulgel If you miss your application of Voltarol Emulgel at the correct time, apply it as soon as you remember then carry on as normal. Do not apply a double quantity to make up for a forgotten application. If you have any further questions on the use of this product, ask your pharmacist.

Possible side effects

Like all medicines, Voltarol Emulgel can cause side effects, although not everybody gets them. Some rare and very rare side effects might be serious If you experience any of the following signs of allergy, STOP using Voltarol Emulgel and tell a doctor or pharmacist immediately: Skin rash with blisters; hives (may affect between 1 and 10 in every 10,000 people). Wheezing, shortness of breath or feeling of tightness in the chest (asthma) (may affect less than 1 in every 10,000 people). Swelling of the face, lips, tongue or throat (may affect less than 1 in every 10,000 people).

Other side effects which may occur are usually mild, passing and harmless (if you are concerned, tell a doctor or pharmacist).

Common side effects (may affect between 1 and 10 in every 100 people) Skin rash, itching, reddening or smarting of the skin

Very rare side effects (may affect less than 1 in every 10,000 people) The skin may be more sensitive to the sun. Possible signs are sunburn with itching, swelling and blistering.

Reporting of side effects If you get any side effects, talk to your doctor, pharmacist or nurse. This includes any possible side effects not listed in the package leaflet. You can also report side effects directly via the Yellow Card Scheme at: www.mhra.gov.uk/yellowcard. By reporting side effects you can help provide more information on the safety of this medicine.

How to Store Voltaren Eye Drops

Keep out of the reach and sight of children. Do not store above 30°C. Do not use Voltarol Emulgel after the expiry date stated on the carton and tube. Medicines should not be disposed of via wastewater or household waste. Ask your pharmacist how to dispose of medicines no longer required. These measures will help to protect the environment

Fast Shipping

2 to 3 weeks on average

The average shipping time is 2 weeks in North America and 4 weeks internationally. We offer free shipping on all orders shipped to North America. Shipping is a flat rate of $20.00 for all other countries.

Price Match Guarantee

If you have been prescribed medication by your doctor and cannot afford the high price at your local pharmacy, Medix Pharmacy is the solution for you. All orders are backed with a price match and satisfaction guarantee.

Your Trusted Pharmacy Referral Service

Medix Pharmacy is an international pharmacy referral service. With a network of licensed pharmacy partners in Canada, United Kingdom, Australia, and New Zealand, we are able to help you lower the costs of your medications.

Our pharmacy partners are all thoroughly vetted and qualified to ensure that the medication you receive is cost effective, safe and effective. Because we only work with licensed pharmacies, you can rest assured that your medication is safe, effective, and genuine.

  • Free standard delivery to your door, to any international address
  • Option to add Tracked Deliveries
  • Handy reminders to re-order so you do not run out
  • Professional & Knowledgeable Customer Services Team
  • Save time, with no need for repeated trips to your physician or local drugstore

With a dedicated customer service team, free standard shipping, and a record of providing significant saving for our customers, we believe that you do not need to compromise quality or safety in your search for value.

If you are unable to find your prescribed medicine on our website, please fill out the form below and we will confirm pricing and availability within 1 business day. You may also call us at 1-866-500-6633 and one of our patient care representatives will be happy to assist you.